Custodian Security Guard II

NATIVE AMERICAN HEALTH CENTER INC • Oakland, CA

11h • $23 - $28

About The Position

The Custodian/Security Guard II is responsible for performing custodial and security duties for a safe care environment for members, staff and visitors; achieved by demonstrating the principles of monitoring premises, cleaning, disinfection, fogging, collection/disposal of biohazard waste and quality assurance toward the reduction of infectious diseases (i.e., the building, offices and clinical spaces). The Custodian/Security Guard II will respond to alarms, emergency requests, and use of verbal de-escalation skills to resolve safety incidents. The Custodian/Security Guard II will use basic hand tools for the completion of minor building maintenance tasks and groundskeeping duties. The Custodian/Security Guard II must comply with the Center for Disease Control (CDC) and Native American Health Center (NAHC) standards for sanitation, including proper use of Personal Protective Equipment (PPE) while adhering to safety standards (e.g. SDS for chemicals) and participating in environmental emergency responses. Custodians may be asked to work on occasional weekends and outside of regular clinic hours. Provides coverage across multiple sites as needed, filling in for staff absences and ensuring consistent support for daily operations. The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA).

Requirements

• 2 years’ experience as a custodian, janitor or in similar role, preferably in a healthcare setting.
• Knowledge of sanitation, infection control and proper handling of cleaning chemicals procedures, especially in a clinical setting.
• Possession of Guard Card or ability to obtain one within 6 months of hire is required. Must be able to meet the Guard Card eligibility requirements listed on the Bureau of Security & Investigative Services. Must be able to maintain a valid Guard Card during employment.
• Must obtain CPR certification within 90 days and kept current at all times.
• Must provide TB and Physical clearance prior to start date.
• High school diploma or GED is required.
• Ability to use cleaning equipment (e.g. floor buffers, vacuums) and groundskeeping tools (e.g. blowers, weed eater, hedge cutters).
• Knowledge of minor building repair and maintenance of plumbing, heating and cooling systems.
• Previous experience using a variety of hand tools and equipment such as edger, buffer, electric drill, etc.
• Physical stamina to stand, walk, lift, bend, squat, twist and work in various weather conditions.
• Lift up to 50 pounds regularly.
• OSHA and CPR training are required annually.

Responsibilities

• Sanitize, disinfect and clean the site including offices, clinical spaces, restrooms, common areas, waiting areas and staff break rooms.
• Perform high level cleaning of floors, including sweeping, mopping, vacuuming and buffing. Wipe down walls, toilets, sinks, bathroom stalls and doors with disinfectant daily.
• Safely collect, transport and dispose of regular trash, recycling, compost and infectious biohazard waste in compliance with regulations. Sanitize trash receptacles routinely. Responsible for appropriately disposing of items in the correct trash dumpster, adhering to Waste Management guidelines to prevent overcharges.
• Appropriately handle infectious waste, by storing containers in biohazard closets in preparation for weekly pick-up and as needed. Assist biohazard disposal vendor with access to biohazard waste room.
• Replenish supplies in common areas, staff lounge, conference rooms and restrooms (e.g. soap, toilet paper, hand towels).
• Dust windowsills, blinds and clean glass windows weekly and as needed.
• Required to adhere to donning proper PPE while following strict procedures for cleaning and use of specialized chemicals and equipment to disinfect high touch surfaces and exposed spaces to prevent the spread of infections (e.g. doorknobs, elevator buttons, doors).
• Appropriately and safely use hand tools to assemble, disassemble and discard furniture. Anchor furniture and/or equipment securely when transporting.
• Aid in the relocation and installation of furniture and/or equipment, ensuring all pieces are safely installed (e.g. anchoring) .
• Set up and break down of tables, chairs and canopies for meetings and/or special events, as scheduled.
• Assist in monitoring of janitorial supplies. Act as delivery contact person for all custodial supplies.
• Maintain the exterior premises by cleaning entrances, walkways, and parking areas.
• Safely operate landscaping tools and equipment to perform landscaping duties such as mowing lawns, weeding, edging walkways, watering plants, and keep sidewalks/walking areas clean of debris.
• Safely set up, operate and store power washing equipment and solutions. Perform routine power washing of front of buildings in accordance with facility schedule.
• Provide support in maintaining the safety and security of staff and members.
• Assist members by opening doors for them, providing information on clinic services, and other general customer service duties.
• Escort members and staff to their personal car or local public transportation location, by request.
• Perform regular patrolling of premises to deter criminal activity and ensure the safety of the facility. Observe and monitor all visitors to the facility and surrounding areas, address any suspicious behavior that could be in violation of NAHC policies.
• Responsible for securing the facility by locking doors, closing windows and arming the facilities.
• Assist in de-escalating upset individuals and if necessary, escort them out of the premises. Document all incidents on the Unusual Occurrence/HIPAA form and submit to supervisor.
• Assist in emergency preparedness, including serving a role in the evacuation of the clinic when necessary.
• Work in tandem with emergency personnel (e.g. EMT, Fire Department, local police department) as they respond to all emergency situations. Aid in clearing pathways, maintain spaces, facilitate space access, direct to clinic area where emergency is occurring, and aid as needed.
• Work in tandem with the Safety Committee to remain up to date on safety and emergency preparedness principles. Assist NAHC staff and members during an emergency. Maintain order, direct staff and members to safety location and ensure everyone has evacuated the building.
• Responsible for completing a thorough sweep of buildings to confirm visitors, members and staff have vacated premises prior to closing and securing the site.
• Responsible for reporting any building maintenance issues in a timely manner to direct supervisor.
• Perform minor and routine service requests such as checking and changing light bulbs, cleaning vents, unclogging drains, floor care, hanging of frames and minor paint touch ups.
• Operating heavy duty floor care equipment for the buffing of floors to maintain the cleanliness and appearance of floors.
• Apply sealants and waxes to protect floors and expand their lifespan.
• Assist maintenance worker with facility maintenance projects, including but not limited to the following: plumbing, carpentry, painting and electrical. Install light fixtures, assemble furniture, repair walls and furniture.
• Address any issues that arise with maintenance equipment in a timely manner.
• Member Care: Demonstrate understanding and apply working knowledge of safety policies and ensuring safe member practices.
• Employee Safety: Safely performs all duties, follows required protective protocols to ensure personal safety as well as the safety of others.
• Must maintain compliance with ergonomic safety standards, be mindful of posture, and regularly practice ergonomic stretches.
• Quality Improvement: Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
• HIPAA: Keep all protected health information (PHI) confidential and abide by HIPAA policies for the release and disclosure of any PHI. Will report unauthorized use of disclosure of PHI immediately, to supervisor or HIPAA security officer.
• Work well under pressure and meet multiple and often competing deadlines.
• At all times, demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients, and the community.
• Perform other duties as needed.

Benefits

• Native American Health Center (NAHC) considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, personal time off (PTO) or sick/vacation leave program, and an employer contribution 403(b) retirement plan to full-time regular status employees.
• We also provide medical, vision, dental, flexible spending, group term and voluntary life insurance coverage for employees and their dependents—with a percentage of employee contribution for dependent medical premiums.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees