Custodial Supervisor

Challenge Unlimited•Quincy, IL

43d•$20

About The Position

Reporting to the Project Manager or Assistant Project Manager, the Supervisor is responsible for supervising work-related opportunities for people who have different abilities to work with integrated teams and receive work support and development as needed-achieving the highest level of independence possible. Supervises employees and clients in the performance of janitorial cleaning duties at the assigned site; may be assigned to assist crew with completing required tasks. Back-up/alternate point of contact with site contract management. Provides training, support, and on-going feedback to all workers on job duties, proper procedures, and areas for improvement, with a special focus on safety and company culture. Completes monthly/quarterly assessments and performance evaluations for the department. Other duties may include scheduling, training, disciplining, and/or processing timekeeping for workers. Ensures work and safety procedures are followed with a special focus on Company culture. Ensures quality and customer satisfaction at the site.

Requirements

Education: High school diploma or GED required
Experience: Minimum of 2 years of janitorial experience and at least 1 year of supervisory or training role.
Computer Skills: Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Background Checks: Pass federal criminal background checks, a driving background check, & various state and federal registry checks.
Company Travel using a personal insured vehicle is required.
Be at least 21 years or old and have a valid driver's license.
Have solid oral and written communication skills.

Responsibilities

Supervising work-related opportunities for people who have different abilities to work with integrated teams and receive work support and development as needed to achieve the highest level of independence possible.
Provide a safe work environment for all workers and customers. Follow OSHA standards, complete incident and/or accident reports in accordance with Company policies. Take preventative and corrective action as needed.
Observes/ Supervises employees and clients in performance of janitorial duties at the assigned site. And may be assigned to assist with crew in completing required tasks such as clean, sanitize, and restock bathrooms including sweeping, mopping floors and stairs, sinks, toilets, glass & mirrors, stall walls, stainless steel areas, empty all trash cans and replace liners, clean receptacles as needed. Maintain and organize chemical and equipment storage areas in a clean, organized and safe manner. Clean, sanitize and restock common areas and break rooms including sinks, countertops, microwaves, coffee makers, and refrigerators in break rooms. Dust and clean office desks and furniture that are not cluttered. Clean windowsills and windows.
Is alternate point of contact with site contract management.
Provides training, support, and on-going feedback to all workers on job duties, proper procedures, and areas for improvement, with a special focus on safety and company culture.
Completes monthly/quarterly assessments, and performance evaluations for the department. Complete regular inspections. Promptly correct any deficiencies and rectify and customer complaints. Transport crew to and from cleaning locations as needed. Relay pertinent information to workers and Project Manager (PM) about any updates or changes in a timely and accurate manner.
Other duties may include scheduling, training, conducting safety trainings ensuring proper PPE, disciplining and/or processing timekeeping for workers.
Apply techniques for working with individuals with disabilities in the workplace. Support crew members by providing timely and thorough training and feedback. Oversee new worker training and ongoing training for all members of the crew. Work with a team to help them develop job skills and work/behavior skills which may help them achieve the highest level of independence possible.
Complete monthly/quarterly client assessments.
Ensures customer satisfaction, work, safety procedures and quality standards are followed with a special focus on Company culture.
Communicate client, employee and customer issues to Project Manager and make recommendations for correction and/or discipline. Encourage effective outcomes and accountability. Communicate job expectations; motivate, coach, and counsel employees. Build an effective company culture that embodies our Company values to achieve optimum performance levels and achieve goals and objectives.