Custodial Records Associate

US Bank • Saint Paul, MN

113d • $20 - $24

About The Position

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. The Custodial Records Associate maintains collateral files and mortgage loan documents in support of the Wealth Management & Investment Services business line. This role involves receiving and preparing incoming materials for input into inventory, including receiving and shipping files/packages between various locations and verifying the quantity and condition of materials. The associate maintains an orderly and accurate record of all files and related documents in Terminal Digit order, locates requested documents and files to meet deadlines, and accommodates rushed and established Service Level Agreements (SLAs). Responsibilities also include performing manual movement of file folders of varying volumes while maintaining organization, completing inventories, resolving discrepancies, researching file or document activity, making new labels for files, re-filing documents, and processing loan documents for acquisitions or sales.

Requirements

• High school diploma or equivalent.
• One to two years of related experience.
• Ability to push, pull, and/or lift 20 lbs or more.
• Standing for long periods; able to bend or squat.
• Willingness to climb stepladders up to 10 feet high.

Nice To Haves

• Good understanding of general office procedures and clerical skills.
• Basic reading, writing, and mathematical skills.
• Basic knowledge of personal computers and other office equipment.
• Effective verbal and written communication skills.
• Ability to collect and organize information.

Responsibilities

• Maintains collateral files and mortgage loan documents.
• Receives and prepares incoming materials for inventory.
• Ships files/packages between various locations.
• Verifies the quantity and condition of materials.
• Maintains orderly and accurate record of all files in Terminal Digit order.
• Locates requested documents and files to meet deadlines.
• Accommodates rushed and established Service Level Agreements (SLAs).
• Performs manual movement of file folders.
• Completes inventories and resolves discrepancies.
• Researches file or document activity as needed.
• Makes new labels for files and matches them to corresponding folders.
• Re-files all documents in a timely manner.
• Processes loan documents for acquisitions or sales.

Benefits

• Healthcare (medical, dental, vision).
• Basic term and optional term life insurance.
• Short-term and long-term disability.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation (from two to five weeks depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED