CUSTODIAL QA SPECIALIST - TUCSON, AZ

Compass Group

About The Position

SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. As a vital member of our team, you are the champion of quality assurance, entrusted with the crucial task of maintaining the highest standards in our products and processes. Your role transcends mere compliance, ensuring that every facet of our operations aligns with both state regulations and the rigorous benchmarks set by Compass.

Requirements

Associate’s Degree, or equivalent work experience
Working knowledge of custodial regulations, i.e. Joint Commission
Strong data management, reporting, and technical writing skills
Proficient in MS Office applications including Word, Excel, Visio, PowerPoint and Outlook

Responsibilities

Provides Audit support to operations teams including post audit corrective action recommendations and training
Providing subject-matter and functional support
Implements client quality initiatives and trainings with SSC operations teams
Ensures standardization across all schools to support operations
Driving root cause identification, analysis, and proactive remediation recommendations
Communicating results, metrics improvements, and critical issues to SSC senior leadership
Ability to problem solve and troubleshoot issues related to quality and/or operational issues while meeting deadlines
Ensures proper use of chemicals, supplies, and equipment