Custodial Manager 1, Facilities Services (2nd shift)
About The Position
We are seeking a dedicated and detail-oriented Custodial Manager to lead and coordinate the daily operations of our housekeeping team. This role is responsible for ensuring high standards of cleanliness and service delivery, while fostering a positive and productive work environment. Job Description: Responsible for planning, scheduling, and directing the daily activities of lower-level housekeeping staff. Develops effective working partnerships with stakeholders and ensures service delivery aligns with established service level agreements. Promotes employee development and motivation through regular feedback and coaching and assists in resolving workplace disputes. Manages operational risk by enforcing policies and ensuring adherence to procedures. Identifies opportunities for process and/or service improvements. This role also includes responsibility for the accuracy of administrative records such as timekeeping, inventory, and other documentation. May assist in managing vendor contracts.
Requirements
- Three (3) years of relevant experience in custodial operations
- Valid driver’s license
- Ability to lift to 50 pounds
- Demonstrated proficiency in the use of cleaning equipment
Nice To Haves
- Excellent written and verbal communication skills across all levels of the organization
- Strong problem-solving and decision-making abilities
- In-depth knowledge and understanding of all aspects of the custodial cleaning business
- High standards of honesty, integrity, trust, openness, and respect for individuals
- Demonstrated flexibility, strong interpersonal skills, and the ability to work with self-direction
- Proven ability to build and lead strong teams
- Effective conflict management skills
- Strong customer service orientation
- Working proficiency with Microsoft Office and other computer software
- Comfortably using iPads, Workday, and CMMS work management software
Responsibilities
- planning, scheduling, and directing the daily activities of lower-level housekeeping staff
- Develops effective working partnerships with stakeholders and ensures service delivery aligns with established service level agreements
- Promotes employee development and motivation through regular feedback and coaching and assists in resolving workplace disputes
- Manages operational risk by enforcing policies and ensuring adherence to procedures
- Identifies opportunities for process and/or service improvements
- responsibility for the accuracy of administrative records such as timekeeping, inventory, and other documentation
- May assist in managing vendor contracts
Benefits
- Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
