CUSTODIAL DIRECTOR

Compass Group•Winston-Salem, NC

About The Position

SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job SummaryAre you ready to join a team committed to excellence in facility management? Are you passionate about creating safe, clean, and welcoming environments where every individual can thrive? If yes, then our Custodial Director role is perfect for you! Working as the Custodial Director at SSC, you will be responsible for the overall cleanliness, sanitation, and security of the assigned buildings of a K-12 campus coordinating all work activities of janitorial personnel in accordance with company guidelines to ensure customer satisfaction.

Requirements

One to two years as supervisor in housekeeping or service-related field with high customer/client contact required.
Strong work ethic, intense drive, and initiative for quality and customer service.
Excellent written and oral communication skills.
Excellent problem-solving skills both one-on-one and in group situations.
Ability to engage and motivate staff.
Understanding of budgeting processes and awareness of profit and loss concepts.
Excellent administrative and organizational skills and an ability to prioritize.
Ability to work with heavy cleaning equipment.
Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.

Nice To Haves

College degree preferred but not required

Responsibilities

Lead all aspects of and coordinate all activities of our janitorial personnel, ensuring seamless operations and outstanding service delivery.
Provide guidance, supervision, and mentorship to supervisors and hourly employees, fostering their professional growth and ensuring adherence to company guidelines.
Conduct regular inspections, address complaints promptly, and take corrective action to maintain cleanliness standards.
Maintain equipment maintenance and inventory of supplies to ensure efficient operations and timely completion of tasks.
Act as a liaison between building occupants/administrators and janitorial staff, communicating directives and ensuring alignment with customer expectations and organizational goals.
Ensure tasks are completed on time and to the highest standards, encouraging a culture of accountability and excellence.
Cross-train and develop personnel for multiple roles, increasing versatility and efficiency within the team.
Monitor and report budgetary issues, demonstrating fiscal responsibility and contributing to cost-effective operations.