Custodial - Associate

SSA Group, LLC•Chattanooga, TN

21d

About The Position

For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities. The custodial/environmental services team member ensures the cleaning services for unique, exceptional, or specialized custodial services, and monitors the quality of cleaning services. Accountable for all phases of services performed in the custodial services department including providing a litter-free appearance to offices and facilities. Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Requirements

Strong interpersonal communication skills.
Ability to operate all equipment necessary to perform the job.
Exceptional problem solving/decision making skills combined with the ability to be organized.
Demonstrates the ability to remain flexible in a fast-paced environment.
Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative; with a sense of urgency to accomplish the goals at hand.
Displays a strong interest in the custodial or environmental services field.
Physical ability to work in squatting, kneeling and standing positions for extended periods and to move and handle boxes (35-50lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.

Responsibilities

Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
Follows directions and establishes routines in the proper use of materials and supplies.
Adheres to steps of operation in cleanliness, sanitation and overall presentation of restrooms and facilities, through daily and consistent cleaning rounds.
Supports daily upkeep and cleanliness through grounds maintenance.
Vacuums, sweeps, mops, scrubs, polish and waxes floor coverings
Dusts, cleans and empty trash to offices and facilities.
Cleans and stocks restrooms and is responsible for building sanitation
Accountable for all phases of services performed in the custodial department.
Adhere to all company policies and procedures.
Promote a positive attitude among teammates.
Perform other tasks as deemed necessary.
Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Benefits

Eligible for overtime pay.
On-Demand Pay Program: Get access to a portion of earned wages before payday.
Meal Plan & Employee Discounts at applicable locations.
Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
Tuition Discount through Partnership College.
Up to 8 hours of Bereavement Leave
Holiday pay of1.5× the regular rateis provided for hours worked on Christmas Day and Thanksgiving Day.
Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

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