Cust Service Asst PT

City of Arlington • Woodland, CA

1d • $19 - $23

About The Position

Under general supervision, provides reference and readers advisory services; assists customers with specialized library operations; and performs other recurring Library duties.

Requirements

• Basic knowledge of information-finding strategies.
• Basic knowledge of automated circulation system functions.
• Basic knowledge of, and familiarity with print sources, online catalogs, databases, CD-ROM sources, and remote information access sources.
• Basic knowledge of how library materials and information sources are organized.
• Basic knowledge of Dewey Decimal System classification and alpha-numeric filing system.
• Basic knowledge of and familiarity with the library collection; literature of various subject areas, both fiction and non-fiction; and, authors and titles, both current and standard.
• Skill in making simple arithmetic calculations.
• Skill in cash registering and handling of monies and balancing accounts.
• Skill in utilizing Windows-based software.
• Skill in adapting to changes and upgrades in computer software.
• Skill in utilizing basic word processing and spreadsheet software.
• Skill in analyzing information needs with careful attention to detail.
• Skill in working with others in a team approach.
• Skill in thinking logically, analytically, and in the abstract.
• Skill in establishing rapport with a library user quickly and easily.
• Skill in reading and interpreting bibliographic information in various formats.
• Ability to easily adjust to fluctuating work levels and move within the library system as assigned.
• Ability to exercise discretion with patron records.
• Ability to lift up to 50 lbs.
• Ability to push and pull up to 300lbs.
• Ability to move up to 75 lbs.
• One (1) year of college.
• One (1) year of customer service experience in a bookstore setting or library.
• Or an equivalent combination of education and/or experience.

Nice To Haves

• Bilingual in Spanish or Vietnamese.

Responsibilities

• Assist patrons with information, education and recreational reading needs through reference and reader advisory services while utilizing basic search and retrieval skill.
• Sources of information may include print material, electronic research databases and community information sources or organizations.
• Negotiate patron account information, to apply library circulation policies and procedures, to perform standard data entry tasks utilizing automated circulation system; and ability to collect fines and fees through a cash management system.
• Respond to multiple demands for information from the public and adjust to change with respect to the subject matter or the information need expressed in the user's inquiry.
• Shelve library materials using knowledge of the Dewey Decimal classification system and assist with collection maintenance activities.
• On a nontypical basis, may perform other additional duties not listed in this description that are in alignment with the scope of essential job functions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree