Cust Serv. Sales Support Rep

The Supply Room • Golden, CO

2d • Onsite

About The Position

Source Office & Technology is currently seeking a friendly and ambitious individual who be responsible for a variety of tasks focused in the areas of customer service and sales support.

Requirements

• Minimum of 1 year Customer Service-related experience
• Ability to work with Microsoft office suite – Word, Excel
• Excellent communication skills both verbal and written
• Meticulous with strong critical thinking skills
• Ability to effectively work individually or in a team environment
• Ability to meet employer's attendance policy
• Candidate must submit to a pre-employment drug screening and criminal background check

Responsibilities

• Taking incoming calls, chats, and emails from both Customers and Sales Team
• Accurately placing orders and offering product substitutes as needed
• Process orders, returns, and researching alternative products
• Complete follow up and creative problem resolution
• Courteous communication with customers and sales team.
• Flexibility between multiple systems
• Other duties as assigned

Benefits

• Standard benefits in accordance with TSRC, Inc., benefit plan
• Eligible for Paid Time Off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees