Cust Exp Pickup Coordinator (CXPC)

Federal Express Corporation•South Brunswick, NJ

10h•$27 - $41•Onsite

About The Position

Minimum Education High school diploma or GED required. Minimum Experience One (1) year of customer service, transportation sales, or related experience required with primary emphasis on pickup and delivery coordination between CXPC, drivers and external customers in a logistics/ distribution and/or transportation environment. Knowledge, Skills, and Abilities Strong human relations and communication skills both verbal and written to explain information to various audiences. Customer service skills to respond effectively to requests and resolve issues. Ability to build and maintain collaborative working relationships and work in a team environment. Ability to act independently in making workload and allocation decisions and to work in a rapidly changing environment with strict time parameters. Time management, organizational, and multi-tasking skills to work in a fast-paced environment. Ability to work with large amounts of data to compile and report for decision making on company initiatives. Ability to complete the required CXPC new hire and recurrence technical training. Job Conditions An in-office position that cannot be worked remotely. Non-covered safety sensitive position; ability to work in a constant state of alertness and in a safe manner. Preferred Qualifications: Pay Transparency: This compensation range is a reasonable estimate of the current starting pay range in NJ. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay is determined by experience relative to the job, market level, specific location and other job-related factors permitted by law. Regular full & part-time employees (who complete 91 days of employment and work a minimum average of 12 hours per week) are eligible to enroll in medical, dental, and/or vision coverage, tuition reimbursement. Full/part-time employees who are age 21 are eligible for 401(k) after one month of employment. Pay: $26.76 - $40.62/hr Additional Details: Candidate must be able to work various schedules including weekends. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected]. Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish)

Requirements

High school diploma or GED required.
One (1) year of customer service, transportation sales, or related experience required with primary emphasis on pickup and delivery coordination between CXPC, drivers and external customers in a logistics/ distribution and/or transportation environment.
Strong human relations and communication skills both verbal and written to explain information to various audiences.
Customer service skills to respond effectively to requests and resolve issues.
Ability to build and maintain collaborative working relationships and work in a team environment.
Ability to act independently in making workload and allocation decisions and to work in a rapidly changing environment with strict time parameters.
Time management, organizational, and multi-tasking skills to work in a fast-paced environment.
Ability to work with large amounts of data to compile and report for decision making on company initiatives.
Ability to complete the required CXPC new hire and recurrence technical training.
Ability to work in a constant state of alertness and in a safe manner.