Curriculum Specialist

ABC Legal Services•Seattle, WA

12h•$70,000 - $80,000•Remote

About The Position

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Overview: We are seeking a Curriculum Specialist to design a clear, practical training program for our largely independent contractor workforce of process servers. This role will focus on identifying the best methods for teaching provided content and building a structured curriculum that supports both onboarding and continued education. The goal is to clearly convey expectations and help process servers understand what success looks like in their role.

Requirements

Experience in curriculum design, instructional design, or adult learning in a professional or technical environment
Demonstrated ability to build training programs that support both onboarding and ongoing development
Familiarity with adult learning principles and best practices for training dispersed or remote workers
Experience designing training for operational, compliance, or process-focused roles is strongly preferred
Legal knowledge or experience working with legal or compliance content is preferred, but subject matter expertise is not required
Ability to collaborate with subject matter experts and translate their knowledge into structured, learner-friendly content
Strong written communication skills with a focus on clarity and organization
Comfortable working independently within defined timelines and project milestones

Nice To Haves

Legal knowledge or experience working with legal or compliance content is preferred, but subject matter expertise is not required
Experience designing training for operational, compliance, or process-focused roles is strongly preferred

Responsibilities

Assess existing training materials, documentation, and workflows to understand current gaps and needs
Identify the most effective training methods for a primarily independent contractor workforce, including self-paced learning, video, virtual sessions, and job aids
Design an end-to-end training curriculum that supports new process servers from onboarding through continued education
Clearly define learning objectives and outcomes for each module so expectations are easy to understand and measure
Create structured learning paths that cover core topics such as operational processes, communication, professionalism, legal and compliance basics, and performance expectations
Work closely with internal subject matter experts to gather content and ensure accuracy and depth, especially on legal and procedural topics
Develop supporting materials such as facilitator guides, learner workbooks, checklists, and quick reference guides as needed
Recommend delivery formats, sequencing, and cadence to fit a dispersed and often self-directed workforce
Incorporate assessments, knowledge checks, or practical exercises to confirm understanding and identify areas for reinforcement
Provide a roadmap for ongoing updates and future enhancements to the curriculum based on feedback and evolving needs