Google-posted 3 days ago
$137,000 - $201,000/Yr
Full-time • Manager
Seattle, WA
5,001-10,000 employees

Our PeopleDev team works hard to ensure every Googler has access to the resources they need to become their best personal and professional selves. We leverage tools, technology, and innovative formats to scale learning and support Googlers at all stages of their careers — from Noogler Orientation, to manager training, to leadership development, and more. We have four key beliefs about learning — that it is personal, social, a process, and happens in real life — and we infuse these beliefs throughout the wide array of learning and development opportunities at Google. As a PeopleDev team member, you'll always be thinking about new ways to help others grow, and you share a passion for empowering Googlers to unlock their full potential. The Trust and Safety Solutions Learning and Enablement team's mission is to enable high-quality enforcement with a reliable, accessible knowledge ecosystem built on collaboration, expertise, and a focus on the learner. We partner with teams in Trust and Safety to scope, build, evaluate, and maintain knowledge used to enable content moderators, analysts, and product and engineering teams to understand how to deliver trusted and safe experiences to all of Google's users. In this role, you will own the Learning and Enablement strategy and development for Trust and Safety review operations for a defined Google Product Area. You will manage multiple initiatives simultaneously and rigorously prioritize the engaging needs of stakeholders and the business. You will work under compressed deadlines in a fast-paced dynamic environment that demands flexibility, high quality, and creativity. You will partner with stakeholders to design and deliver training solutions.

  • Collaborate with the Trust and Safety Enforcement, Policy, and Service Delivery Operations teams to enable our knowledge ecosystem for multiple Google product areas.
  • Develop and drive learning strategies that meet stakeholder needs and scale across the team.
  • Craft and present compelling impact narratives supporting learning and knowledge in an operational environment.
  • Drive the design, development of, and implementation of new hire training programs that will shorten ramp time, and improve quality.
  • Drive the design and execution of continuous learning strategies to improve operational performance.
  • Bachelor's degree in education or equivalent practical experience.
  • 4 years of experience as an instructor, in curriculum development, or as a professional educator.
  • Experience with instructional design principles and processes.
  • Experience designing and developing a range of learning assets: course content, job aids, facilitator guides, etc.
  • Experience supporting the development, execution, and impact measurement of programs for a range of learners.
  • Experience launching and coordinating rollout of multiple training programs to a variety of stakeholders and users.
  • Experience managing content development life-cycles and prioritization of full time employee and agreement resources.
  • Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service