The Curriculum Development and Instructional Senior Designer is responsible for designing the approach to training projects and developing the curriculum and content needed to support the Retail Client Operations business. This role participates in Go-To-Market and Product Readiness meetings, consults on L&D recommendations and timelines, and prepares their peers for upcoming changes. The Curriculum Development and Instructional Senior Designer will have advanced proficiency in rapid instructional design tools and on-demand content development (software) and processes (theories and models), as well as adult learning theory. They will also have experience writing learning objectives and assessments using multiple levels of Bloom's Taxonomy and Kirkpatrick's Model. The Curriculum Development and Instructional Senior Designer will build and maintain strong partnerships with the Client Operations team as well as other departments and levels to develop and provide technologically innovative, engaging, and instructionally sound learning deliverables for the organization. This role also assists in the onboarding, coaching, and mentoring of Instructional Designer II on department standards and processes, design best practices, innovation, and industry standards.