Curriculum Developer/Trainer, Bureau of Workforce Development and Training

New York City, NY-posted 4 months ago
Mid Level
Remote • Queens, NY
5,001-10,000 employees
Justice, Public Order, and Safety Activities
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The Bureau of Workforce Development and Training, which houses the Office of Experiential Learning and the Office of Training and Professional Development, seeks to increase the knowledge and skills of the current and future workforce by providing opportunities for professional development, career counseling, mentorship, and traineeships in support of the values, vision and mission of the New York City Health Department.

  • Strategize with the Director of Learning and Development to standardize and operationalize equitable, inclusive training programs that align with strategic goals relating to customer experience, supervisory and leadership development in the public health field.
  • Collaborate with divisional subject matter experts to solicit input for the soft skills portfolio, including Customer Experience workshops, among other courses.
  • Design quantitative and qualitative surveys and related data-gathering tools for training and/or employee skills assessments, post-course evaluation, tracking and reporting.
  • Analyze/interpret training data and make recommendations to create and foster equitable learning spaces.
  • Design and implement skill-building activities.
  • Assist in the development and design of interactive e-learning solutions, including templates and graphics to be used for the delivery of online content.
  • Create charts and diagrams that can relay complex data quickly and easily.
  • Troubleshoot issues and coordinate solutions relating to technical issues with virtual delivery of learning content.
  • Perform other related duties and responsibilities as requested by the Senior Director of Training and Professional Development and Director of Learning and Development.
  • 3-5 years' professional experience developing training programs and performing training and curriculum development work within a public health or human services environment.
  • Experience in Training, Adult Education and/or Course Design/Development.
  • Exceptional verbal and written communication skills.
  • Working knowledge of ADDIE, Kirkpatrick model and training evaluation and reporting.
  • Ability to research, design and implement new initiatives.
  • Prior experience working with diverse stakeholders, both internal and external, in a consultative capacity.
  • Knowledge of e-based and in-person knowledge-building platforms and learning management systems.
  • Advanced knowledge of and experience with the Microsoft Suite (e.g., Word, Excel, PowerPoint) and intermediate-level Acrobat Professional.
  • Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
  • A premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
  • Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
  • A public sector defined benefit pension plan with steady monthly payments in retirement.
  • A tax-deferred savings program.
  • A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
  • Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
  • Job Security - you could enjoy more job security compared to private sector employment.
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