Curriculum Advisor

CCS Spokane • Spokane, WA

3d • Onsite

About The Position

Under general supervision of the Director of Admissions and Registration, this
position will assist prospective students in planning for a program of study
designed to achieve their academic goals, including processing admissions
applications and evaluating student information to determine eligibility for
admissions. This position will perform admissions and registration functions
such as preparing documents and correspondence, entering student information
into the college's database, troubleshooting and resolving student registration
issues and responding to inquiries.

This position requires exercising independent judgment to make decisions while
remaining compliant with rules and regulations when independently informing
students, staff, and the public regarding course offerings, program and class
pre-requisites, policies, procedures and activities, as well as selecting and
recommending alternative courses of action. This position will assist other
student affairs departments, as needed.

Requirements

• Associate degree from an accredited institution. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
• Experience with Outlook, Word, Excel, and Publisher (Microsoft Office).
• Excellent verbal, written, and interpersonal communication skills.
• Ability to prioritize tasks to meet multiple deadlines, involving competing priorities, while handling constant interruptions.
• Ability to complete projects with attention to detail and work independently in the absence of a supervisor.
• Ability to cultivate and maintain student relationships.
• Ability to interpret rules, policies and procedures.
• Ability to work in a team-oriented environment.
• Ability to maintain a high level of confidentiality.
• Professional and personal integrity and ethics regarding fairness to all applicants.
• Excellent organizational skills to maintain electronic and manual filing systems.

Nice To Haves

• Bachelor’s degree or higher from an accredited institution.
• Two or more years of admissions, registration, or related office experience.
• Experience using a student management system (PeopleSoft).
• Knowledge of Family Educational Rights and Privacy Act (FERPA).
• Experience with admissions and registration requirements and procedures.

Responsibilities

• Assist students at the admissions/registration counter. Provide information regarding admissions requirements, general program information, enrollment process, course offerings and general campus resources to support student success.
• Answer telephone, web inquiries, and correspondence regarding entrance requirements and processes and program/college information.
• Process and update online admissions applications in PeopleSoft student management system on an ongoing basis.
• Process registration requests and provide information to students on registration processes. Troubleshoot and resolve issues with student registration as needed.
• Answer questions, research and problem solve student, staff and public inquiries and inform students of student services available to them.
• Support new student onboarding processes, registration events, and other activities to register new and current students.
• Maintain related databases to process work. Provide information and statistics on related processes as requested.
• Serve as college subject matter expert regarding admissions and registration procedures.
• Update and train Student Affairs staff regarding procedural changes.
• May instruct and check the work of work-study students.
• Act as backup to other Curriculum Advisors.
• Assist in other areas of Student Affairs, as needed.
• Attend work events and other Student Affairs meetings at on-and off-campus locations during regular work hours, including student outreach events (college/career fairs, open houses, information sessions, etc.).
• Model professional decorum and mutual respect in all personal interactions.
• Complies with district policy, procedures and directives, state and federal regulations, orders and statute and collective bargaining agreements.
• Support and advance the Spokane Colleges strategic plan, and perform other duties as assigned.

Benefits

• Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board
• WA State Retirement Plan
• vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment.
• This position is designated a bargaining unit position and union membership is not a condition of employment.
• Leave accruals and usage are governed by the WFSE collective bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees