Curbside Team Leader

Giant Eagle, Inc.-posted 3 months ago

Full-time • Entry Level

York, PA

5,001-10,000 employees

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As a Curbside Express and Home Delivery Team Leader, you’ll manage an amazing team and help us bring great service to every customer that visits our store. You’ll ensure our Curbside Express and Home Delivery orders are fulfilled and delivered quickly, accurately and with a smile. And you’ll collaborate with our curbside team members and drivers to fulfill each order perfectly and on time. Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback — identify opportunities for development and coach for success.

Interview, select and train Team Members
Direct the work of Team Members
Appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status
Handle Team Member issues including, but not limited to complaints
Discipline Team Members
Plan the work
Distribute or assign the work among Team Members
Provide for the safety and security of Team Members or the store
Manage the budget for your department or location
Manage inventory for your department or location
Monitor or implement compliance measures
Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs
Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example
Identify strengths and opportunities of the team and think strategically when making moves and scheduling
Develop future leaders, identify Team Members who are poised to rise through the ranks
Nurture an environment of inclusion and diversity, giving each Team Member a voice
Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products
Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink
Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward
Make innovative plans and suggestions to improve our business
Review and analyze financial, LOB reports, and historical reports to improve performance in sales, profits, shrink, labor controls, and reduction
Oversee period inventories for accuracy and monitor weekly fluctuations in inventory and shrink dollars
Assist the team in shopping/fulfilling orders, delivering orders ready for pickup, and contacting customers regarding any potential order or out of stock issues

6 months to 1 year of experience
High school diploma or equivalent plus 18 months to 3 years of additional training
Ability to lift up to 50 pounds
At least 18 years of age

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