Curbside Lead
About The Position
Why You’ll Love This Role Curbside is often a guest’s last touchpoint with our store, and at Coborn’s, that moment matters. As a Curbside Lead, you’ll help create a smooth, friendly, and reliable experience for every online guest. You’ll support daily eCommerce operations, guide the curbside team, and make sure orders are delivered accurately, efficiently, and with care. This role is perfect for someone who enjoys being active, working with people, and helping a team deliver service that feels easy and welcoming for our guests. What You’ll Do Lead by example by delivering online orders to guests’ vehicles with friendly, professional service. Safely load groceries into guest vehicles, handling all items with care. Troubleshoot order issues and resolve guest concerns quickly and thoughtfully. Support daily eCommerce operations to ensure orders are accurate and ready on time. Maintain a clean, organized, and efficient curbside staging area. Communicate regularly with store leadership to share feedback and align on priorities. Support the front end during slower curbside periods by assisting with cashiering and guest transactions. Accurately scan and process items using the POS system, including produce and non-scannable items. Handle various forms of payment while maintaining cash drawer accuracy and security. Assist guests in finding items, answering questions, and escalating concerns when needed. Reinforce Coborn’s guest service standards and support a positive, team-focused environment.
Responsibilities
- Lead by example by delivering online orders to guests’ vehicles with friendly, professional service.
- Safely load groceries into guest vehicles, handling all items with care.
- Troubleshoot order issues and resolve guest concerns quickly and thoughtfully.
- Support daily eCommerce operations to ensure orders are accurate and ready on time.
- Maintain a clean, organized, and efficient curbside staging area.
- Communicate regularly with store leadership to share feedback and align on priorities.
- Support the front end during slower curbside periods by assisting with cashiering and guest transactions.
- Accurately scan and process items using the POS system, including produce and non-scannable items.
- Handle various forms of payment while maintaining cash drawer accuracy and security.
- Assist guests in finding items, answering questions, and escalating concerns when needed.
- Reinforce Coborn’s guest service standards and support a positive, team-focused environment.
Benefits
- 10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert’s, and Pet Supplies Plus locations.
- Get Paid Daily with DailyPay – for employees who would like access to their pay before payday, we offer this great benefit!
- Paid Time Off (PTO/Vacation)
- Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday!
- Sunday Premium Pay – an extra $1 per hour for hours worked on Sundays (some exclusions apply)
- Paid Military Leave
- Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month
- Employee Health & Wellness Programs, Challenges and Resources – to assist our team members in living a life of wellbeing!
- Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
- Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!
- Tools, resources and opportunities for career growth and development
- 401(k) plan options – we also match up to 20% of the first 5% contributed
- Participation in our Employee Stock Ownership Program (ESOP) – yes, we’re employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!
- Education benefits including tuition discount and scholarship programs
- Additional Voluntary Benefits – such as vision, accident and critical illness insurances
- Medical & Dental Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Tuition Reimbursement
- Adoption Reimbursement
- Paid Family Caregiver Leave
- company-sponsored Term Life Insurance
- Accidental Death & Dismemberment Insurance
- Short-Term & Long-Term Disability Insurance!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
