Culture Aloha Ambassador (Part Time)

The Westin Hapuna Beach Resort•Waimea, HI

24d•Onsite

About The Position

Responsible for sharing and perpetuating the Hawaiian culture through daily activities, cultural walking tours on the property and cultural presentations for group sites, special events and/or activities as directed by the Director of Activities. Assist in coordinating and executing all guest leisure entertainment and activities that is unique to Hawaii, the Big Island, and The Mauna Kea Resort to include children’s program, cultural program, group activities, etc. Assist with MK Keiki Club.

Requirements

DHS licensing for Kids program to include fingerprinting, HS Diploma, references, and employment history.
First Aid/CPR Certification.
Health Department TB clearance.
Must be pleasant, smiling, and friendly.
Must be able to work irregular hours
Must be able to work at least 40 hours per week and occasionally over 40 hours per week based on business levels
Proficient in the use of a computer and with the resort’s word, excel or other required software.
Ability to use the telephone.
Ability to use various office equipment including but not limited to calculators, photocopiers and facsimile machines.
Ability to prioritize and organize workload to ensure deadlines is met.
Able to stand and walk during most of the shift.
Able to sit at a desk to answer to emails pertaining to culture and cultural activities
Must have the ability to communicate verbally and in writing to employees, department manager and guests/clients.
Ability to communicate over the phone.
Must be able to give tours and talk to groups of people.

Nice To Haves

Must be creative, knowledgeable in Hawaiian culture preferred.

Responsibilities

Leading in daily cultural activities; to include hula lessons, lei making and all other cultural activities, creating a hospitable environment with our guest
Leading in cultural walking tours and historical sites amongst the property
Performing cultural practices and protocols; to include a morning ritual, weekly, a traditional chant for groups, site inspections for Sales and any or all special events as to promote the culture for the hotel
Creating additional cultural activities to elevate the existing activities
Assist in the daily operations of the kids program, and cultural program, with recommendations on continuously improving our offerings and innovative ideas.
Available for site inspections, photo shoots and other sales and promotional participation to drive the culture and create revenue
Required to promote all activities as listed above for our sister property, the Westin Hapuna Beach Resort, creating a program that is unique to the property
Lead a cultural component; as created by the Aloha Ambassador, directed by the Director of Activities, to include the following: Opening chant and explanation of the chant History of Land Division History of the Mauna Kea Hotel History of the Westin Hapuna Beach Resort
Perform other related duties as assigned or required.
Assist with Keiki Club, sharing cultural activities, as well as ocean and lawn activities
Maintain a proper supply for cultural activities, as well as kids program, etc.