Culinary Internship - Chicago

Hornblower Group Inc.•Chicago, IL

About The Position

Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com. Position Summary: The successful Culinary Intern is technically competent in food preparation and production, contributes to general galley operations and works in conjunction with the sous chef, participates in managing back-of-the-house cruise execution to ensure consistently high levels of quality, service and guest sanitation satisfaction while maintaining a high level of profitability. The right person will be adaptable, dynamic, and embody Hornblower’s RESPECT Service System

Requirements

Applicants must be currently enrolled in a college or professional culinary program
Must be available to work 20 - 40 hours a week based on business needs & internship requirements
High school diploma or equivalent preferred
Energetic and enthusiastic personality essential
Will be closely supervised; must be able to take direction
Must be able to effectively understand and convey written and verbal information to coworkers and guests
Must possess a service orientation –actively looking for ways to help others
Will work for extended periods without sitting
The nature of the work may be strenuous, and the work environment may be warm
Required to lift and move heavy items such as cases of provisions and large containers of prepared foods
Will be required to be available for work on all major holidays
Must meet minimum state age requirements

Responsibilities

Provide exceptional hospitality to coworkers and guests following our RESPECT Service System (RSS)
Participate in the development of strong teamwork within the staff
Prepare high-quality food following prescribed recipes and production specifications
Receive and store food and supplies using proper food-handling techniques including stock rotation and monitoring temperatures of perishable products
Assist in routine cleaning of galley including daily cleaning of equipment and implements, sanitizing food preparation surfaces, and mopping floors
Maintain uniform and personal grooming in compliance with appearance standards
Maintain buffet areas in accordance with food training manual
Develop positive working relationships with city department heads and peers
Resolve guest service issues, in conjunction with the on-duty Restaurant Manager, utilizing strong guest service skills and exercising diplomacy in keeping with company objective of guest retention
Ensure that all staff consistently follows and adheres to all health department sanitation codes and requirements thereby maintaining the Company’s strict standards of sanitation
Additional job duties as assigned