CTM Parent Engagement

Houston Independent School District • Houston, TX

5d

About The Position

The Cross-Functional Team Member is an integral part of a diverse and dynamic team composed of individuals from different functional areas within the District. The primary role will be to collaborate with team members, contribute your expertise, and work towards achieving common goals. The Cross-Functional Team Member will participate in cross-functional projects, leveraging knowledge and skills to drive innovation, streamline processes, and deliver successful outcomes.

Requirements

• Bachelor's Degree; Masters Degree (Preferred)
• At least 5 years of experience including 1) working as a special education teacher 2) working in a campus or district leadership position
• Experience executing conflict resolution/mediation in a mid-size to large environment
• Experience working in cross-functional teams or projects, within the education field.
• Strong teamwork and collaboration skills, with the ability to work effectively with individuals from diverse functional backgrounds.
• Strong problem-solving abilities, with a logical and analytical mindset to address complex challenges.
• Adaptability and flexibility to thrive in a fast-paced and changing work environment.
• Demonstrated ability to manage multiple priorities and deliver results within deadlines.
• Proficiency in relevant software and tools used by the cross-functional team.
• Continuous learning mindset, with a willingness to expand knowledge and skills in other functional areas.
• Valid Texas Teacher Certificate – Special Education (Required)
• Exceptional written, oral, and visual communications skills and a desire to develop and maintain deep relationships with a variety of internal and external stakeholders
• Demonstrated ability to ensure Texas Education Agency requirements are implemented and 100% of timelines are met for all submission requirements in a fast-paced environment.
• Demonstrated knowledge of complex state and federal rights protection statutes and education laws.
• Thorough working knowledge of local, state, and federal special education policy, rules, regulations, and best practices.
• Problem-solving/investigative skills, as required to research inquires.
• Strong organizational and technological skills.
• Ability to use good judgment and discretion in sensitive, confidential issues and projects.
• Ability to interpret and apply policy, procedures, and practices.
• Ability to deal with multiple complex tasks simultaneously.
• Ability to maintain and exhibit a calm demeanor under stressful situations.

Nice To Haves

• Masters Degree (Preferred)
• Valid Principal/Mid-Management Certificate (Preferred)

Responsibilities

• The primary role of the CTM-Critical Case Manamgnent will be to coordinate, review and prepare all Texas Education Agency (TEA) complaint submissions. Additionally, this individual will collaborate with key individuals on mediations, and due process hearing requests related to special education.
• Coordinate a system of monitoring and training related to compliance with federal, state, and local regulations. Provide feedback and coaching to district, campus and unit staff in order to improve practices.
• Represents the District in responding to Texas Education Agency (TEA) complaints, resolution, mediation, and due process hearings.
• Maintains confidentiality of information.
• Serves as the District's facilitator in response to request for Facilitated IEP meetings at the district level.
• Coordinates functions related to responding to complaints, requests for Resolution, Mediation, or Due Process Hearings.
• Assists with troubleshooting and investigating complaints from parents and staff.
• Participates in the development and implementation of corrective action plans.
• Support general campus and student-specific follow-up training as needed based on complaints, resolution, mediation and due process hearings.
• Consults with the Executive Leadership team for Special Education and the District’s legal counsel.
• Collaborate with special education unit staff and campuses to ensure correct actions are completed, tracked and recorded.
• Assists with data analysis to guide professional development for special education.
• Collaborate effectively with team members from various functional areas, bringing together diverse perspectives and expertise to solve complex problems and drive project success.
• Foster open and transparent communication within the cross-functional team, sharing information, ideas, and updates to facilitate collaboration and ensure everyone is well-informed.
• Execute assigned tasks and deliverables within established timelines, ensuring quality and accuracy in work.
• Work collectively towards achieving common goals and objectives set by the team, aligning individual tasks and deliverables accordingly.
• Performs additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level