ESSENTIAL DUTIES AND RESPONSIBILITIES Assists with staffing schedules as needed. Participates in interview processes, hiring decisions, and new personnel orientation and that staff is trained in compliance with regulations Evaluates staff performance and compliance with CMOS; rewards desirable performance and delivers corrective action when necessary. Regularly holds staff meetings. participates in the Mercy Radiation Safety Committee. Serves as leadership resource to the radiology groups. Manages customer concerns and occurrences; implements service recovery efforts. Prepares pertinent monthly and annual statistical reports. Oversight and participation in Radiation Safety and QA/QC functions. Run reports for patient safety and partner safety. Maintains protocols for all departments and works to standardize scan parameters. Works closely with RSO and Medical Physicists system wide to ensure safety. Participates in the organization of Joint Commission Requirements and surveys. Participation in regulatory inspections and maintenance of essential certifications and accreditations. Continually reviews and revises pertinent patient flow functions. Ensure that equipment periodic maintenance and service is completed. Participates in budget preparation and is accountable for fiscal responsibility of the department. Maintains inventory control, reviews monthly budget reports. Ensures chargemaster and CPT codes are current. Charges are entered correctly and PACS QA issues that arise are resolved quickly. Staff productivity is met in accordance with Mercyhealth System measures. Performs complex CT exams such as interventional procedures, cardiac CT and biopsies. Explains procedures to patients to reduce anxiety and obtain patient cooperation. Applies appropriate positioning techniques and aligns patient for optimal scanning parameters. Processes images and reviews for proper identification and quality control. Prepares images for reading by radiologist or requesting physician. Working knowledge of all equipment including scanners, post processing software, PACS, RIS, etc. Reviews patient schedules to ensure that that scheduling of exams is appropriate. Appointment backlogs should be addressed and a plan put in place to reduce the backlog /wait times. CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed