CSR - Work From Home

American Income Life Insurance Company • Cleveland, OH

1d • Remote

About The Position

American Income Life is a well-established international benefits organization serving working families across the United States, Canada, and New Zealand, with a dedicated subsidiary in New York. For more than 65 years, we’ve partnered with unions, associations, and member groups to provide life, accident, and supplemental health coverage. Due to continued growth, we’re expanding our remote team and looking for individuals who enjoy helping people and communicating clearly in a professional setting.

Requirements

• Strong communication and customer service skills
• Reliable, organized, and comfortable working remotely
• Willingness to learn — full training provided

Nice To Haves

• Experience in customer service or call-based roles is a plus, not a requirement

Responsibilities

• Support members with benefit enrollment and eligibility
• Handle incoming calls and respond to member inquiries
• Explain personalized benefit options using a guided system
• Assist with coverage requests while representing the client’s best interests
• Stay up to date on products, programs, and services through ongoing training

Benefits

• 100% remote work
• Paid training
• Competitive earning potential
• Career advancement opportunities
• Full benefits after 90 days
• A culture that supports work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees