CSR

ID Logistics US • Fairburn, GA

3d

About The Position

Manage shipping and receiving within our system in partnership with Distribution
Center
Manager and Supervisors.
• Processing billing and invoicing with tight turnaround times and attention to
detail.
• Resolve any issues with billing, invoicing, shipping and/or receiving with
customers and
internal management.
• Daily effective communication (email, phone, or in-person) with customers and
internal
team members and management.
• Act as a liaison between the warehouse and the customer in administration of
accounts and
between the office and customer regarding invoicing and credit changes.
• Follow corporate and site-specific Good Manufacturing Practices and assist in
enforcing them when
necessary.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.

Requirements

• High School Diploma or GED; or equivalent combination of experience and education
• 3 years verifiable customer service experience
• Strong written and verbal communication skills
• Outstanding computer and data entry skills
• Proficient in Microsoft Office suite

Nice To Haves

• Bachelor’s degree in business or similar discipline preferred.

Responsibilities

• Manage shipping and receiving
• Processing billing and invoicing
• Resolve issues with billing, invoicing, shipping and/or receiving
• Daily effective communication with customers and internal team members and management
• Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
• Follow corporate and site-specific Good Manufacturing Practices and assist in enforcing them when necessary
• Observe all company safety rules and assist in enforcement as appropriate
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees