CSR WAREHOUSE II - SSC

Mohawk Industries • Bluffton, SC

425d

About The Position

The Customer Service/Warehouse Associate at Dal-Tile is responsible for providing exceptional customer service while performing various warehouse duties. This role involves servicing walk-in customers, completing sales transactions, and handling material in the warehouse, including receiving and loading/unloading materials. The position requires a commitment to maintaining a clean and organized facility and ensuring a safe working environment.

Requirements

• High school diploma or equivalent experience.
• 3+ years of customer service experience.
• 3+ years of warehouse experience.
• Strong organizational skills and attention to detail.
• Proficient in math and computer skills.

Nice To Haves

• Experience with inventory management systems.
• Knowledge of safety regulations in a warehouse environment.

Responsibilities

• Wait on customers and assist them in determining order requirements.
• Complete sales transactions and accept payments.
• Address and resolve customer complaints, including returns and order errors.
• Process payments and receipts, reconcile DSRs and cash box, and prepare bank deposits.
• Enter customer orders and create plant/RDC orders.
• Pull and assemble customer orders, check outbound orders for accuracy, and conduct inventory stock checks.
• Receive and unload inbound material, process shipments, and handle customer returns.
• Operate forklift equipment as needed.
• Maintain a clean and organized facility and ensure compliance with safety rules.

Benefits

• Company Match on 401k
• Employee Purchase Discount
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Textile Product Mills
• Education Level: High school or GED