CSR Remote Insurance Specialist

AIL

4d•Remote

About The Position

AO Globe Life has proudly served veterans, labor union members, credit union members, and their families for more than 70 years. Our mission is simple: provide expert guidance and dependable insurance solutions that help members protect what matters most and build lasting financial legacies. We are seeking driven, service-focused professionals to join our team as Remote Insurance Specialists. This role offers the opportunity to make a meaningful impact while benefiting from the flexibility, support, and earning potential of a fully remote environment.

Requirements

Strong verbal and written communication skills
Organized, detail-oriented, and comfortable using technology
Self-motivated with a results-driven mindset
Ability to obtain and maintain a Life Insurance License
Competitive, solution-oriented problem solver
Comfortable working independently while collaborating within a remote team
Coachable and open to continuous improvement
Must be physically located in the United States
Must be legally authorized to work in the U.S.
We are unable to hire non-U.S. residents at this time

Nice To Haves

Sales experience preferred, but not required (training provided)

Responsibilities

Engage with members daily using our established warm-lead database
Assess individual needs and recommend appropriate life insurance and supplemental benefits
Provide exceptional service throughout the enrollment and onboarding process
Guide members through applications, answering questions clearly and professionally
Support existing policyholders with reviews, beneficiary updates, and claims assistance
Maintain compliance with all ethical, legal, and regulatory standards