CSR / Project Manager
About The Position
Our tight-knit team in AlphaGraphics - US727 is actively seeking a CSR / Project Manager to join us full time. The role is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. At least 2 years of experience in the print or sign industry is required Perks and Benefits: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development More than anything, we’re looking for a highly collaborative and dependable team member who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.
Requirements
- At least 2 years of experience in the print or sign industry is required
- Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
- Ability to effectively build relationships with customers and teammates.
- Strong written and verbal communication skills.
- Desire to continuously look for ways to help people.
- Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
Responsibilities
- Serve as the primary internal representative of the organization.
- Convey to the customer our expertise in products, services, and capabilities.
- Serve as an external key educator to our community and customers.
- Communicate customer requirements to the support team in accordance with company policies and procedures.
- Confer with customers by telephone, via email or in-person to provide information about products or services, create and follow up on estimates, work with production team to ensure orders are accurate, complete and on time.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Attract potential customers by answering product and service questions and suggesting information about other products and services.
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Competitive Compensation
- Flexible Scheduling
- Hard work, collaboration, humanity, fun, and laughter
- Career path development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
