CSR Final Expense Team Manager

AIL

3d • Remote

About The Position

AO Globe Life is expanding its leadership team and seeking experienced professionals who are ready to lead, mentor, and develop high-performing teams in a fully remote environment.
This opportunity is designed for individuals with backgrounds in leadership, management, or operations who thrive on coaching others, driving performance, and building strong, accountable team cultures.
As part of our leadership team, you will play a key role in developing talent, supporting team performance, and contributing to long-term organizational growth within a structured system built for scalability and success.

Requirements

• Must be legally authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or desktop computer with a functioning webcam

Nice To Haves

• Have experience in leadership, management, or team development
• Are confident communicators who lead with clarity and accountability
• Enjoy coaching and developing others
• Are strategic thinkers who can analyze performance and guide improvement
• Are self-motivated and comfortable managing responsibilities in a remote environment

Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs
• Schedule and conduct virtual consultations with clients via Zoom
• Guide individuals and families through available benefit options with clarity and professionalism
• Support clients through the enrollment process and provide follow-up assistance
• Maintain accurate digital records and ensure compliance with documentation standards
• Recruit, mentor, and develop a team of motivated professionals
• Support onboarding and ongoing development of team members
• Set clear performance expectations and help team members track measurable progress
• Provide coaching, mentorship, and constructive feedback
• Analyze team performance metrics and identify opportunities for improvement
• Lead team meetings, development sessions, and strategy discussions
• Foster a culture of accountability, collaboration, and continuous growth

Benefits

• 100% remote leadership opportunity — work from anywhere in the United States
• Flexible schedule with autonomy over your team and responsibilities
• Ongoing leadership mentorship and development resources
• Weekly pay via direct deposit
• Performance-based bonuses and recognition programs
• Equity opportunities for qualifying leaders
• Incentive travel opportunities
• Clear advancement pathways into senior leadership roles
• A collaborative leadership network focused on growth and support

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed