CSR - Customer Service Representative

The Customer Service Representative (CSR) at Family Pet Hospital of Shawnee/Sunflower Animal Hospital plays a vital role in delivering exceptional service to clients and their pets. As the first point of contact, the CSR is responsible for creating a welcoming environment, managing appointments, and assisting with various administrative tasks to support the veterinary team. This position emphasizes compassion, excellence, and a commitment to the human-animal bond.