CSR - Customer Service Representative

El Car Wash • Doral, FL

401d • $36,400 - $36,400

About The Position

El Car Wash is seeking a dedicated Customer Service Representative to join their team. This role focuses on providing exceptional customer service to clients regarding their membership accounts and services. The position offers opportunities for career growth within a rapidly expanding company known for its high-quality service and community involvement.

Requirements

• At least 6 months of professional customer service experience
• Strong English and Spanish communication skills
• Strong computer skills and knowledge of MS Office applications (Outlook, Word & Excel)
• Customer Service acumen

Nice To Haves

• A smile and a positive attitude
• Teamwork and collaboration skills

Responsibilities

• Answer phone calls and emails from customers
• Assist customers with membership upgrades, downgrades, and cancellations
• Review call/email logs for verification of requests
• Assist with other administrative tasks as needed

Benefits

• Full Comprehensive Benefits
• 401K Retirement Savings Plan with a 4% Match
• On-the-Job Training and Career Growth
• Pet Insurance
• Work-Life Balance
• Mental Health Days
• Paid Time Off
• Paternity Leave
• Tuition Reimbursement
• Neurodivergent Hiring Program
• FREE Car Washes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees