CSR - Customer Service Representative (Bilingual Haitian Creole)
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About The Position
Jumpstart your benefits career working in our call center! Automated Health Systems is a premier healthcare-focused customer service call center vendor expanding in the Northeast Region. This role offers an exciting opportunity in a fast-paced contact center environment, where you will assist individuals and families in gaining access to healthcare services. The position is available for remote work or onsite in Marlborough, MA, with the requirement to pick up equipment at the Marlborough location. As a Customer Service Representative, you will be responsible for providing accurate and consistent information to our clients while ensuring quality customer service and support. You will be part of a strong company culture that emphasizes career growth opportunities and employee wellness. Comprehensive and ongoing paid training will be provided to help you succeed in your role. This position is ideal for a customer-focused team player with a passion for helping people. You will be expected to maintain confidentiality of personal health information and demonstrate strong communication skills. Bilingual skills in Haitian Creole are required for this role, making it essential for effective communication with our diverse clientele.
