CSR Benefits Coordinator

AIL•Richmond, VA

1d•Remote

About The Position

We are seeking an experienced and results-driven Sales Leader to oversee and develop a team of remote life insurance professionals. This leadership role focuses on recruiting, coaching, and driving consistent performance in a fully remote environment. If you have a strong sales background and a passion for leading high-performing teams, this opportunity offers the chance to grow your career while making a meaningful impact. Key Responsibilities Team Leadership & Growth Recruit, train, and develop a team of remote sales agents Provide hands-on coaching and performance support Foster a motivated, accountable, and results-oriented team culture Sales Strategy & Execution Implement effective sales strategies to drive revenue and consistency Monitor individual and team performance metrics and provide actionable feedback Lead by example through direct sales activity when appropriate Client Relationship Management Ensure a high standard of professionalism and client satisfaction Support team members in navigating complex sales conversations Strengthen long-term client relationships to drive retention and referrals Training & Continuous Development Conduct regular training sessions to enhance skills and effectiveness Communicate industry updates, regulatory requirements, and best practices Identify skill gaps and implement targeted coaching plans Lead by Example Conduct virtual consultations with clients to explain benefit options and assist with enrollment. Provide personalized service and tailored recommendations based on individual client needs. Address questions and resolve concerns with professionalism and attention to detail. Build and maintain strong client relationships through consistent communication. Expand your professional network using outreach and referral strategies. Manage your schedule effectively to meet team and client goals.

Requirements

Proven experience leading a sales team, preferably within life insurance or financial services
Demonstrated track record of meeting or exceeding sales goals
Strong communication, leadership, and mentoring abilities
Data-driven mindset with the ability to analyze performance and adjust strategy
Self-motivated and comfortable managing a fully remote team
100% remote position (U.S.-based candidates only; excluding NY & MA)
Competitive commission-based compensation with leadership incentives
Clear pathways for advancement into senior and executive leadership roles
Ongoing training, mentorship, and professional development
Flexible schedule supporting work-life balance

Responsibilities

Recruit, train, and develop a team of remote sales agents
Provide hands-on coaching and performance support
Foster a motivated, accountable, and results-oriented team culture
Implement effective sales strategies to drive revenue and consistency
Monitor individual and team performance metrics and provide actionable feedback
Lead by example through direct sales activity when appropriate
Ensure a high standard of professionalism and client satisfaction
Support team members in navigating complex sales conversations
Strengthen long-term client relationships to drive retention and referrals
Conduct regular training sessions to enhance skills and effectiveness
Communicate industry updates, regulatory requirements, and best practices
Identify skill gaps and implement targeted coaching plans
Conduct virtual consultations with clients to explain benefit options and assist with enrollment.
Provide personalized service and tailored recommendations based on individual client needs.
Address questions and resolve concerns with professionalism and attention to detail.
Build and maintain strong client relationships through consistent communication.
Expand your professional network using outreach and referral strategies.
Manage your schedule effectively to meet team and client goals.