CSR 1

Ecogistics • Moline, IL

109d • $40,000 - $60,000

About The Position

As a level one Carrier Sales Representative, you will play a key role in ensuring safe and on-time delivery of our customers' freight by building and maintaining relationships with qualified carriers, being meticulous about the details, and meeting or exceeding daily productivity goals. You'll work closely with a team, handling daily tasks under close supervision, and building valuable relationships in a fast-paced, metrics-driven environment. Will be responsible to source carrier options to ensure coverage on all shipments scheduled to pick up that day. The team will prioritize loads with earliest appointments and will bring options to the Account Manager for approval. Workload will consist of spot loads added the same day as scheduled pickup, carrier fall offs, and loads not covered by CSR level 2s and level 3s. CSRs will get identified strategic carriers handed to them from Carrier Sales Managers to build recurring booking consistency and set reps up for success getting to the next level.

Requirements

• Highschool Diploma or GED
• Direct outreach (Conducting outbound sales calls)
• Negotiating

Nice To Haves

• Coachable - Take and implement feedback from others
• Resilient - Quickly bounce back from rejection and continue sourcing
• Communication - Clearly communicate carrier options internally and set expectations for service requirements when selling/booking carriers
• Process Oriented - Ability to follow steps of defined process

Responsibilities

• Negotiate the best possible rate to book shipment
• Ensure carrier can service all details/requirements of the load
• Bring all carrier options to the Account Manager
• Collect all driver information at point of sale and dispatch truck to pickup
• Onboard booked carrier to MacroPoint and set expectations for digital tracking as needed
• Work the phones to qualify and maintain qualified carriers to move our customer’s freight
• Negotiate rates with carriers that result in a win-win outcome
• Manage freight shipments from booking through final delivery and quickly and professionally problem-solve for issues that arise along the way
• Stay organized and stay in front of all the details until the job is done
• Meet productivity goals while adhering to instruction and policy
• Understand and apply market data and transportation industry trends
• Maintain reliable attendance according to schedule and company policy
• Maintain a respectful, positive working relationship with your team

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Retirement plan
• Outstanding earning potential and benefits
• Paid training
• Work/life balance with Monday through Friday schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees