CSOC Tier 1 Analyst

Ally Financial • Rockville, MD

389d • $55,000 - $65,000

About The Position

The CSOC Tier 1 Analyst at CSEngineering is responsible for the initial assessment of alerts and notifications within the Cyber Security Operations Center (CSOC). This role involves determining whether incidents require escalation to Level II and III support, operating within a 24/7 environment, and collaborating with a team of analysts to ensure effective incident management and response.

Requirements

• Bachelor's degree and 1 to 3 years of cyber operation experience.
• Certifications: Splunk Core Certified User, Security+, and A+.
• Ability to work a day or night shift rotational schedule.

Nice To Haves

• ITIL experience
• SNOW experience
• HHS experience

Responsibilities

• Provide Level I technical support in CSOC operations and activities.
• Provide daily/weekly updates to CSOC Level II support on CSOC operations and developments.
• Perform initial triage and response of CSOC events, notifications, and alerts.
• Identify security incidents and distinguish them from non-security-related issues, escalating to the appropriate tier within the CSOC hierarchy while maintaining clear documentation.
• Operate within the CSOC ticketing system and participate in the development and optimization of efficient incident reporting procedures.
• Maintain awareness of the IT infrastructure and changes that may impact national cybersecurity or predicator detection.
• Recommend procedures to Security Operations Center (CSOC) Level II support for improvement of the level one CSOC duties and activities.
• Maintain up-to-date information about the comprehensive security tool suite available within the organization to effectively develop and escalate security incidents.
• Participate in ongoing informal as well as formal knowledge-sharing sessions within CSOC and IT departments.
• Assist, as required, with the forensic analysis of less complex digital media devices.
• Assist with the documentation required for the findings and recommendations for digital media analysis.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree