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Grand Traverse Resort and Casinosposted about 1 month ago
Benzonia, MI
Accommodation
Resume Match Score

About the position

Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork. This position will be jointly responsible for the protection of casino guests and employees as well as the assets of the Grand Traverse Resort & Casinos. Responsible for providing exceptional guest service including but not limited to ensuring the safety and security of employees and guests and patrolling the property. All duties will be performed in accordance with departmental and property policies, practices and procedures.

Responsibilities

  • Complete formal department training program.
  • Complete Tips Training and use for monitoring and intervention purposes.
  • Patrol and monitor all areas of the operation.
  • Check and validate ID's of patrons entering the casino for permitted access.
  • Validate photo identifications to uphold the prohibition of consumption of alcohol by a minor.
  • Record and inform guests for cut-offs and length of removal from property.
  • Security Check In: check all identifications and packages during facility entry/exit.
  • Responsible for knowing all emergency plans for facility and provide assistance to guests and employees during times of emergency.
  • Provide escort for money transactions.
  • Secure, inventory, process, investigate and destruction of cards and/or dice.
  • Investigate all injuries and incidents, civil and property damage complaints.
  • Manage crowd control in facility and its functions.
  • Control and evict intoxicated or unruly individuals.
  • Provide transportation for injured employees requiring medical attention.
  • May be called to transport VIP guests.
  • Manage and oversee Cage with TITO machines.
  • Provide Assistance to guest and employees with any first-aid or medical emergency that may occur.
  • Provide security oversight to Table Games and Slot Departments.
  • Provide oversight control of Count Teams with escorts and verification of 'clear' machines and assets.
  • Generating and properly record reports pertaining to daily activities in the casino.
  • Maintain a safe and secure environment for guests, employees, and vendors.
  • Maintain, manage compliance and report up-to-date information in regard to Minimum Internal Control Standards for each department.
  • Remove unwanted individuals from the property as instructed.
  • Report any violations of policy or law to immediate supervisor.
  • Secure all casino assets including property, equipment, cash and equivalence.
  • Willingness to cross-train and provide support in related areas of security operations.
  • Other duties as assigned by supervisor.

Requirements

  • Must be at least 18 years of age with a High School Diploma, a GED or equivalent experience.
  • No experience necessary.
  • CPR, law enforcement, military background is desired.
  • Computer experience required with report writing experience preferred.
  • All drivers must possess a valid Michigan driver's license and be insurable by the tribe's insurance company.
  • Complete CPR and AED training program during first year of employment and maintain certification throughout employment.

Benefits

  • One FREE meal per shift
  • 401K with match (after 1 year) plus weekly contributions
  • Weekly Pay Days and Daily Pay Available
  • Paid Time Off (PTO), Paid Holidays & Jury Pay
  • Voluntary Vision
  • Voluntary AFLAC Plans Available
  • Employee Referral Program
  • Gas Discounts at our Markets
  • Cannabis Store Discounts
  • Giftshop and Food Discounts
  • Employee appreciation events and prizes
  • Competitive Medical, Dental, Prescription Plans for full time employees
  • Paid Bereavement for full time employees
  • Life Insurance Coverage for full time employees
  • Voluntary Short and Long Term Disability Coverage for full time employees
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