CSC Business Direct Banker 1-7

Huntington National Bank • Akron, OH

43d • Hybrid

About The Position

The CSC Business Direct Banker works individually and as part of a team to meet and exceed Customer Solution Center and site performance goals. Provides inbound support for Business customers.

Requirements

• High School Diploma or GED
• 1 year of customer service experience

Nice To Haves

• Goal-oriented sales experience
• Ability to work independently, in a fast paced and changing environment
• Ability to multitask and assist multiple customers at once
• Must possess exceptional written and oral communication skills, including typing, grammar and spelling proficiency
• Desired candidates will have a strong referral/sales record
• Knowledge of MS Office applications, various internet browsers is a plus
• Experience with Business Banking customers and knowledge of business services and products is preferred

Responsibilities

• Profile to facilitate Service to Sales
• Anticipate customer needs to support first contact resolution
• Adhere to bank policies and procedures
• Manage reputational risk by complying with risk standards
• Exemplify core values everyday
• Cross-sell products while following all regulatory requirements
• Provide additional customer support to other specialty lines of business when needed
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED