Crunch Fitness General Manager

$57,000 - $67,000/Yr

Crunch Fitness- Augusta - Augusta, GA

posted 2 months ago

Full-time - Mid Level
Augusta, GA

About the position

The General Manager at Crunch Fitness is responsible for creating a welcoming environment for members while ensuring high-quality service and clean facilities. This role involves leading and motivating a team to achieve financial targets, maintaining operational standards, and promoting community engagement. The General Manager will uphold company policies and initiatives to ensure the integrity of the Crunch brand.

Responsibilities

  • Promote diversity and acceptance within the club environment.
  • Ensure members receive the highest quality of service and maintain clean facilities.
  • Achieve financial targets as outlined in the financial plan.
  • Lead, supervise, and coordinate team activities to meet member needs.
  • Demonstrate knowledge of all standard operating procedures and policies.
  • Communicate and implement company policies and procedures effectively.
  • Encourage teamwork and productivity among staff members.
  • Recruit, interview, and hire talented team members proactively.
  • Lead and motivate the sales team to achieve revenue targets through KPIs.
  • Implement marketing programs to generate new sales leads.
  • Ensure proper tracking of sales leads by the team.
  • Resolve customer complaints promptly and tactfully following company procedures.
  • Maintain cleanliness, safety, and security standards in the facility.
  • Ensure malfunctioning equipment is repaired promptly and maintain proper inventory of equipment parts.
  • Assist in payroll processing and approval.

Requirements

  • 4 years of management experience required.
  • 4 years of budgeting experience required.
  • 4 years of retail sales experience preferred.
  • 4 years of cash handling experience preferred.
  • 4 years of merchandising experience preferred.

Nice-to-haves

  • Experience in sales management.
  • Ability to take decisive action in various situations.

Benefits

  • Health insurance
  • Dental insurance
  • Paid time off
  • Vision insurance
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