Cruise Operations Coordinator

Fora•New York City, NY

1d•$60,000 - $90,000•Onsite

About The Position

The Cruise Operations Coordinator supports the growth of Fora’s cruise category by coordinating marketing execution, partner collaboration, and internal resource management. This role focuses on ensuring cruise marketing campaigns are executed smoothly, partner assets and information are accurate and accessible, and advisors are equipped with compelling, up to date cruise content. As cruise becomes an increasingly strategic area for the business, this role helps bring consistency, organization, and momentum to how cruise is marketed and communicated across the platform.

Requirements

Bachelor degree in Marketing, Business, Communications, or a related field
1-2+ years of experience in marketing, communications, travel, hospitality, sales, or a related field
Demonstrated experience supporting marketing or communications efforts such as email campaigns, social content, newsletters, or asset coordination
Strong organizational skills with the ability to manage multiple projects, partners, and deadlines simultaneously
High attention to detail and accuracy when handling data, assets, and documentation
Excellent written communication skills for emails, partner correspondence, and marketing support
Comfort working with digital tools such as Google Workspace, CRM systems, project management tools, and email marketing platforms
Ability to work independently, keep projects moving, and prioritize effectively in a fast paced environment
Must be authorized to work in the US and based in NYC or willing to relocate

Nice To Haves

Experience in travel, hospitality, or cruise
Experience coordinating events, webinars, or trainings

Responsibilities

Coordinate day to day cruise marketing initiatives across email, and advisor facing channels
Gather, organize, and maintain cruise partner assets including offers, decks, imagery, and training materials
Support execution of cruise marketing campaigns by managing timelines, approvals, and asset readiness
Maintain and update internal cruise resource hubs, partner pages, and documentation to ensure accuracy and usability
Assist with planning and coordination of cruise trainings, webinars, and partner events including logistics, materials, and follow up
Communicate professionally with cruise partners to support promotions, campaigns, and content needs
Collaborate cross functionally with marketing, partnerships, education, and supplier relations teams
Track promotions, partner updates, and campaign inputs to ensure nothing falls through the cracks
Support basic reporting and tracking related to cruise marketing performance and engagement
Identify opportunities to improve processes, organization, and workflows as the cruise category scales