Cruise Expert

Navigatr Group - Job Postings

107d

About The Position

As a specialized cruise sales consultant, you will be responsible for consulting, planning, selling cruise & land travel, and creating high-touch, personalized experiences for our customers. From the initial conversations, providing expert cruise travel advice, from sourcing availability to quoting and finalizing bookings with our contracted cruise lines, you will work closely with high-end customers to create the ultimate travel package. You will need to craft your approach creatively and you will negotiate, handle objections, and identify additional business opportunities. It’s your goal to ensure all clients return home having had a trip that exceeds their expectations.

Requirements

• 3-5 years of extensive experience with cruise sales using a consultative sales approach.
• Proven ability to be resourceful and to learn new systems.
• Strong attention to detail and highly organized.
• Ability to multitask effectively.
• Experience in building FIT packages for high-touch clientele.
• Knowledge of cruising and cruise lines within the European and North American markets.
• Experience in meeting and exceeding monthly sales targets.
• Expert in client relationship building with high-touch clients.
• Ability to resolve problems independently in a timely manner.

Nice To Haves

• Experience in building FIT packages servicing high-touch clientele.
• Knowledge of cruising and cruise lines within the European and North American markets.
• Experience in meeting and exceeding monthly sales targets.

Responsibilities

• Consult and plan cruise and land travel for customers.
• Provide expert cruise travel advice and source availability.
• Quote and finalize bookings with contracted cruise lines.
• Create personalized travel packages for high-end customers.
• Negotiate and handle objections to ensure client satisfaction.
• Identify additional business opportunities.
• Ensure clients have a trip that exceeds their expectations.

What This Job Offers