Cruise Expert

Kensington

7d

About The Position

As a specialized cruise sales consultant, you will be responsible for consulting, planning, selling cruise & land travel, and creating high-touch, personalized experiences for our customers.
From the initial conversations, providing expert cruise travel advice, from sourcing availability to quoting and finalizing bookings with our contracted cruise lines, you will work closely with high-end customers to create the ultimate travel package. You will need to craft your approach creatively and you will negotiate, handle objections, and identify additional business opportunities. It’s your goal to ensure all clients return home having had a trip that exceeds their expectations.

Requirements

• 3-5 years of extensive experience with cruise sales using a consultative sales approach
• Proven ability to be resourceful and to learn new systems
• Strong attention to detail, being highly organized, and showing the ability to multitask will help you succeed in this role
• Expert in client relationship building, specifically with high-touch clients
• Ability to resolve problems independently in a timely manner

Nice To Haves

• Experience in building FIT packages servicing high-touch clientele would be beneficial
• Knowledge of cruising and cruise lines within the European and North American markets is preferred.
• Experience in meeting and exceeding monthly sales targets preferred

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees