CrowdStrike Engineer

Xpect Solutions•Washington, DC

About The Position

Xpect is seeking an experienced CrowdStrike Engineer to provide support in the areas of EDR and NGAV architecture, engineering, and troubleshooting services using platforms such as CrowdStrike, Microsoft Defender, etc.

Requirements

Bachelor’s in computer science, business, or other relevant discipline
2-5 years of experience in defining security, utilization, and performance requirements in mid-to-large sized enterprise environments within CrowdStrike, Microsoft Defender, etc.
Ability to obtain a Secret Clearance

Nice To Haves

One or more of the following certifications: CrowdStrike Certified Falcon Administrator (CCFA) or platform equivalent CrowdStrike Certified SIEM Engineer (CCSE) or platform equivalent CrowdStrike Certified Cloud Specialist (CCCS) or platform equivalent
Extensive demonstrated experience in design, deployment, optimization, and advanced troubleshooting of EDR platforms such as CrowdStrike, Microsoft Defender, etc. within a large, distributed (10,000+ endpoints, 10+ sites) enterprise environment
Experience with creating and updating policies, protection rules, installing services/applications, removing duplicate records, and troubleshooting issues with the EDR sensor, cloud platform, and related applications Examples of past experience include: resolving application performance related issues, configuring dynamic grouping, and experience interpreting Windows and Linux system logs
Familiarity with manual and automated (deployed) application installation procedures on Windows systems, Linux systems, and macOS, iOS, and iPadOS systems
Proven ability to architect, implement, and manage complex firewall rules, access rules, indicators of attack (IOAs), indicators of compromise (IOCs), EDR/NGAV machine learning (ML) exclusions, security configuration policies, and USB device protection/control policies
Experience providing Tier 3 support to IT and security teams
Advanced experience in creating EDR/NGAV reports and dashboards for security analytics, event trending, compliance auditing, and executive-level presentations from platforms such as CrowdStrike, Microsoft Defender, etc
Demonstrated ability to mentor junior engineers, provide technical leadership, and review the work of less-experienced team members, fostering a collaborative working and learning environment
Expert ability to collaborate effectively with IT managers, security teams, and other stakeholders to validate configurations, lead discussions on policy enhancements, and provide advanced training
Strong technical writing skills for developing and maintaining comprehensive documentation, standard operating procedures (SOPs), basic end user guides, and advanced IT troubleshooting guides
Exceptional verbal and written communication skills, including the ability to provide detailed progress, exception, and incident reports for technical audiences, as well as summarized, easy-to-understand reports for non-technical and executive audiences

Responsibilities

Architecting, configuring, operating, and maintaining client's platforms in areas such as protection suite, which covers approximately 3,000 Windows/Linux Servers and Cloud Workloads, and approximately 18,000 Internal Workstations, including up to 3,000 Virtual Desktop (VDI) workstations
Maintenance and configuration tasks for the EDR/NGAV platform may include but shall not be limited to: Assisting with troubleshooting automated deployment installation issues; Administering and maintaining the cloud platform, including user roles, policies, dynamic groupings, and other configuration items; Creating, updating, enabling and disabling policies as required, including: EDR sensor update policies, content update policies, next‑generation antivirus (NGAV) prevention policies, Identity Protection policies, USB device policies, endpoint response policies, firewall policies, Falcon icon policies, and host retention policies; Configuring and deploying any additional EDR/NGAV feature modules; Creating dashboards and reports, as directed; Troubleshooting data integrity issues in the platform; Architecting/designing host group structures that enable the most efficient application of the above policies
Adhere to federal government and industry best practices when making configuration and architecture recommendations
Firewall protection enabled & enforced on all endpoints/workstations and servers, to secure them against unauthorized ingress and egress traffic
Endpoint antivirus and anti-malware protection enabled & enforced for desktops, laptops, tablets, and VDIs, including Windows and macOS operating systems
Server antivirus and anti-malware protection enabled & enforced for physical, virtual, and cloud-hosted servers, including Windows and Linux operating systems
Detect and block attacks, intrusions, and exploits, including, but not limited to: viruses, trojans, keyloggers, adware/spyware, password crackers, and potentially unwanted programs (PUPs)
Support the client's Security Operations Center (SOC) in safely investigating & evaluating suspected malware that is identified by the CrowdStrike application.
Assist in Incident Response handling and EDR actions as required by providing CrowdStrike telemetry data and analysis
Provide advice to the client's SOC on emerging threats identified by the CrowdStrike platform
Support ongoing integration between EDR/NGAV platforms and the client's SOC’s SIEM platform
Coordinate software updates with EEUT staff and other impacted stakeholders as required.
Ensure tight integration with existing enterprise operating system baselines
Conduct testing and analysis as required, in support of ongoing integration requirements with enterprise IT operations
Provide Tier 3 support
Maintain a library of current application configurations, in support of IT operations and SPA&A (Security, Privacy Assessment & Authorization) requirements
Provide EDR program support to the Program Manager, Project Manager, Chief Information Security Officer, and Chief Information Officer as required
Provide reports and data feeds in support of endpoint security dashboard views, including servers, workstations, virtual machines (on-prem/cloud), laptops, tablets, and mobile devices
Regularly attend change control, weekly status, and project planning meetings. Submit change requests as needed.
Resolve service request & incident report tickets and provide timely responses to customers
Provide planning, design, and integration support for EDR/NGAV as required to assist in the client’s Zero Trust Architecture implementation