Crowd Control Specialist - On Call (Tropicana Atlantic City)

Caesars EntertainmentAtlantic City, NJ
419d

About The Position

The Security Officer position at Caesars Entertainment involves maintaining order and safety within nightlife venues, showrooms, retail outlets, and special events. The role is crucial for ensuring a secure environment for patrons and protecting property, responding to emergencies, and providing exceptional customer service to enhance guest experiences.

Requirements

  • High school diploma or equivalent required.
  • Previous experience in hotel/casino or law enforcement preferred, but not required.
  • Handcuff/Restraint Training and Liquor Liability Training required.
  • Ability to handle all types of customer-related situations.
  • Excellent written and verbal communication skills.
  • Ability to investigate incidents and complete written reports as instructed.
  • Ability to obtain CPR certification.
  • Knowledge of the Casino Control Act and company policies and procedures.

Nice To Haves

  • Experience in customer service roles.
  • Familiarity with security protocols in entertainment venues.

Responsibilities

  • Patrol nightlife venues, showrooms, retail outlets, and special events to preserve order and protect property.
  • Respond to emergencies such as fire alarms, medical aid, and criminal incidents to provide necessary assistance.
  • Circulate among customers to prevent improper activities and detect disturbances or damage to furnishings.
  • Warn customers guilty of infractions and tactfully evict unruly patrons, using force if necessary.
  • Observe, report, and take action on suspicious or unusual situations in the entertainment venue.
  • Maintain a high level of personal integrity and moral conduct free of questionable associations.
  • Provide and create a customer experience that exceeds expectations and builds loyalty.
  • Practice teamwork and support fellow associates to create a positive work atmosphere.
  • Demonstrate Family Style Service at all times.
  • Perform other duties as assigned.

Benefits

  • Competitive salary
  • Health insurance
  • Retirement savings plan
  • Paid time off
  • Employee discounts
  • Career development opportunities

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Accommodation

Education Level

High school or GED

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