PT Cross Utilized Agent, PNS $16hr paid weekly

TREGO DUGAN AVIATION OF GRAND ISLAND INC•Pensacola, FL

11d•$16•Onsite

About The Position

Trego / Dugan Aviation has an Airline Ground Handling opportunity at the Pensacola International Airport, Pensacola, FL (PNS) Trego-Dugan Aviation is hiring for PT positions. Cross-utilized agents will perform both Passenger Service and Ramp Agent positions. Passenger Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions, as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, and commissary duties as required. The ideal candidate must be people-oriented, highly motivated, and have a positive and friendly attitude. Ramp Service Agent General Purpose of Job: The Ramp Service Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.

Requirements

Excellent communication skills
Able to read and write English; bilingual skills a plus.
Ability to work efficiently under time constraints.
Must be available to work varied hours, including swing and graveyard shifts, plus weekends and holidays.
Must be well-groomed and physically fit
Other duties as assigned.
Must pass a ten (10) year background check and pre-employment drug test.
Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986
Able to attend required training.
Must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the essential functions of the position safely.
Able to communicate using a two-way radio.
Must be at least 18 years old.

Nice To Haves

bilingual skills a plus.

Responsibilities

Processing Customer's tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats.
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers, and providing hotel, meal, and taxi vouchers when appropriate.
Ensures FAA, Airline, and airport regulations are followed.
Enforces safety/security measures and protects sensitive zones.
Assists Customers with special needs, i.e., Customers who need assistance in boarding.
Ad hoc assignments, as requested by the Lead or Supervisor
Completing sales reports
Move luggage and co-mail of various weights and dimensions to and from the aircraft and airport luggage receiving area.
Load and unload baggage, luggage, and co-mail.
Operate ground equipment, including tugs and belt loaders.
Marshal aircraft to and from gates.
Provide proper handling of baggage requiring special care.
Service aircraft lavatories.
Perform aircraft interior cleaning.
Responsible for aircraft security searches and commissary security searches.
Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.
Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.