Cross Functional Rep - Mont Belvieu CFT - Part-Time

H-E-B, L.P.•Mont Belvieu, TX

4d•Onsite

About The Position

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country - Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie’s wonderland. Our commitment beyond the plate is another reason we’re a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food. As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Requirements

a high school diploma; some H-E-B experience
customer service and interpersonal skills
Minimum age 18 (mandatory)
High school diploma, or equivalent
6+ months of experience in H-E-B Store operations
Completion of Company Orientation and Safety Training
Knowledge of computer systems (Symbol, ACR, label machine)
Customer service and interpersonal skills
Verbal / written communication and reading skills
Ability to adapt to performing a wide range of duties across multiple departments
Ability to work autonomously
Function in a fast-paced, retail environment, requiring detailed and precise tasks
Work with Customers, staying attentive to their needs
Work flexible schedules to accommodate differing department shifts
Perform the following, based on your Department Bakery: - Constantly reach at waist, grasp - Frequently stand, walk, reach at shoulder, bend - Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Dairy / Frozen / Grocery / Market: - Constantly reach at waist, grasp - Frequently stand, walk - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold conditions, loud noise - DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs - FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs - GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs - MARKET: Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbs Deli: - Constantly reach at waist, grasp - Frequently stand, walk, stoop - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs Cosmetics / Drugstore / General Merchandise: - Constantly reach at waist, grasp - Frequently stand, walk - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet conditions, loud noise, ambient temperatures - COSMETICS: Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs - DRUGSTORE: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs - GM: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs Floral: - Constantly reach at waist, grasp - Frequently stand, walk - Frequently be exposed to cold conditions - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs Gas Station: - Constantly sit, reach at waist - Frequently grasp - Occasionally stand, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbs Produce: - Constantly reach overhead, reach at shoulder, reach at waist, pivot, grasps - Frequently walk, reach at knee, reach at floor, stoop, squat, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally stand, bend, crouch, kneel, stair climb - Occasionally be exposed to wet, cold, hot conditions, loud noise - Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs Seafood: - Constantly reach at waist - Frequently stand, walk, pivot, push / pull with arms, grasp - Frequently be exposed to wet and cold - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion - Occasionally be exposed to hot conditions, loud noise, ambient temperatures - Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs Service: - Constantly stand, walk, reach at waist, grasp - Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditions - Demonstrate the ability to lift 50 lbs, and manage in excess of 30 lbs Shelf Edge: - Constantly reach at waist, grasp - Frequently stand, walk - Occasionally sit, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements - Occasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditions - Demonstrate the ability to lift 50 lbs, and manage in excess of 65 lbs
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

Responsibilities

Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection
Uses suggestive selling techniques to meet customer needs and build department sales
May make regular product announcements to inform customers
Works a flexible schedule to accommodate shifts of different departments
Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.
Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments
Builds, stocks, and maintains displays and fixtures
Assists with inventory control; loads, unloads, and moves product
Slices, packages, labels, rotates, merchandises, culls, and prices product
Gains knowledge of multiple departments; applies understanding of processes / policies
Complies with Store and department SOPs, policies, and applicable laws
For the Service cross functional team, works as a Checker when not performing Cross Functional duties
Ensures compliance with departmental / Store SOPs for food safety and sanitation
Properly operates and maintains all equipment
Cleans / sanitizes sales floor, display cases, prep areas, and equipment