Cross Dock Supervisor

TUFFSHED•Manassas, VA

About The Position

Tuff Shed is recruiting for a highly motivated Cross Dock Supervisor to contribute to the success of our Northern Virginia Cross Dock location. This position offers the opportunity to make a real impact to the Company! ABOUT TUFF SHED Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, and hold multiple U.S. Patents. DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL TUFF CROSS DOCK SUPERVISOR? Customer Service & Sales Conducts Site Checks as required, adhering to processes and procedures Photographs the site; ensure proper building fit on site; offers suggestions to customer on placement, etc; use markers for placement; notifies GM of leveling problems Provides back-up coverage for the Cross Dock Sales & Design Consultant: answer phones, greet customers, collect customer leads Performs customer service duties: resolve warranty issues Obtain building permits from building department Operations Communicate to the GM regarding sales and activities at the Cross Dock Build schedules, including subcontractor scheduling with the Assistant Manager/Production Manager/Scheduling Coordinator Participates in identifying qualified subcontractors for the Cross Dock location; maintain relationships with the subcontractors Performs customer service warranty repair tasks on customer sites Receives and unloads kits from the factory store Oversees and coordinates customer builds, home show events, sales floor and incoming sales calls, site inspections, customer permits, warranty calls performs quality control inspections Inspects and maintains displays, customer repairs Responsible for the cleanliness of the Cross Dock, ensures tools and equipment are secured, inventoried, maintained Performs monthly cycle counts and ongoing inventory management Oversees Cross Dock fleet and DOT policies are adhered to Supervisors safety aspects of the Cross Dock as required by OSHA and Tuff Shed

Requirements

Ability to work independently in a self-directed setting and with minimal supervision
Detail oriented and the ability to organize workload, along with strong follow-up, analytical, problem-solving, reasoning, and sound decision-making skills
Hands-on computer skills in MS Office Suite and Internet applications required; experience in utilizing Customer Relationship Management (CRM) software including, Salesforce.com or similar systems as highly preferred
Ability to solve problems using sound logic and good business judgment
Ability to use arithmetic, mathematical, accounting, and financial tools as they apply to Tuff Shed business
Ability to read, write and understand instructions given orally, in writing and/or in diagram form
Ability to prepare written correspondence and reports that create a professional image for Tuff Shed
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
Must have a valid driver's license and acceptable MVR
DOT, OSHA, and employment law knowledge highly preferred
Must be able to successfully complete Tuff Shed Forklift Certification

Nice To Haves

Hands-on computer skills in MS Office Suite and Internet applications required; experience in utilizing Customer Relationship Management (CRM) software including, Salesforce.com or similar systems as highly preferred
DOT, OSHA, and employment law knowledge highly preferred

Responsibilities

Conducts Site Checks as required, adhering to processes and procedures
Photographs the site; ensure proper building fit on site; offers suggestions to customer on placement, etc; use markers for placement; notifies GM of leveling problems
Provides back-up coverage for the Cross Dock Sales & Design Consultant: answer phones, greet customers, collect customer leads
Performs customer service duties: resolve warranty issues
Obtain building permits from building department
Communicate to the GM regarding sales and activities at the Cross Dock
Build schedules, including subcontractor scheduling with the Assistant Manager/Production Manager/Scheduling Coordinator
Participates in identifying qualified subcontractors for the Cross Dock location; maintain relationships with the subcontractors
Performs customer service warranty repair tasks on customer sites
Receives and unloads kits from the factory store
Oversees and coordinates customer builds, home show events, sales floor and incoming sales calls, site inspections, customer permits, warranty calls
performs quality control inspections
Inspects and maintains displays, customer repairs
Responsible for the cleanliness of the Cross Dock, ensures tools and equipment are secured, inventoried, maintained
Performs monthly cycle counts and ongoing inventory management
Oversees Cross Dock fleet and DOT policies are adhered to
Supervisors safety aspects of the Cross Dock as required by OSHA and Tuff Shed

Benefits

PTO
paid holidays
medical/dental/vision and life insurance
Employee Stock Ownership Plan (ESOP)
a 'Safe Harbor' 401(k) plan
Store Bonus Program
Comprehensive training and mentorship to grow your skills and ensure your success
On-Demand Pay Access!

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume