Cross Dock Ops Manager

HD Supply Management • Flower Mound, TX

1d

About The Position

Lead and provide oversight for dedicated delivery operations of assigned cross dock locations, including associate engagement, route management, DOT and Hazardous Material compliance and Fleet Maintenance.

Requirements

• Typically requires BS/BA in a related discipline.
• Generally 7+ years of experience in a related field.
• May require certification.

Nice To Haves

• Bachelor’s degree in business administration, supply chain, or a related field.
• 6+ years of experience in transportation, specifically in distribution or manufacturing.
• Working knowledge of freight audit processes, driver safety programs, and governmental regulations, including HazMat, Customs, NAFTA, OSHA, and DOT.

Responsibilities

• Leads a team of supervisors across regional cross dock locations, driving performance, associate engagement, and labor planning.
• Oversees linehaul performance and quality at assigned cross docks while partnering with upstream fulfillment centers.
• Delivers on customer requirements with minimal service disruption.
• Manages transportation service levels as the liaison between locations and carriers, ensuring compliance with approved carrier usage.
• Evaluates cross dock productivity, service, compliance, and route optimization in partnership with cross-functional teams.
• Collaborates with onsite supervisors to resolve delivery issues and escalates recurring trends to regional leadership..
• Conducts transportation audits to ensure delivery efficiency and regulatory compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees