General Motors-posted about 1 year ago
Full-time • Mid Level
Phoenix, AZ
Transportation Equipment Manufacturing

The Cross Brand Merchandising Manager at General Motors is responsible for developing and executing merchandising strategies for various GM brands, including Chevrolet, Cadillac, Buick, and GMC. This role combines project management, eCommerce expertise, and digital marketing skills to enhance product development and online sales performance. The manager will collaborate with cross-functional teams to optimize product presentation and build brand partnerships, ultimately driving sales growth and improving customer experience.

  • Lead merchandising initiatives/priorities for multiple brands
  • Collaborate with brand merchandise leads, brand marketing, and vendors to coordinate product launches and promotional campaigns
  • Manage relationships with partners to ensure quality and strategy execution
  • Manage licensing contracts and revenue model
  • Develop and implement effective eCommerce merchandising strategies that drive sales growth and improve customer experience
  • Develop strategic plans for in-store retail partnerships
  • Analyze online sales data and consumer behavior to refine product assortments and pricing strategies
  • Optimize the online user journey by improving product presentation, including descriptions, images, and categorization
  • Develop website for consolidated merchandise partner retailing
  • Utilize A/B testing and customer feedback to enhance digital touchpoints and drive conversion rates
  • Develop marketing plans to support revenue growth
  • Work closely with marketing to create compelling promotional content and campaigns across digital and social media
  • Serve as the primary point of contact for merchandising eCommerce inquiries and updates across departments
  • Communicate/manage vendor and hold accountable for brand quality expectations
  • Track and report on merchandising performance metrics, providing insights and recommendations for continuous improvement
  • Stay updated on industry trends and competitor strategies to inform merchandising practices
  • Responsible for leading a team that manages royalties, merchandising, vehicle accessories, Brand Compliance, contracts and sales performance
  • Develop team members to enhance skillset
  • Bachelor's degree required, preferred in marketing, business or other related, Masters preferred
  • Minimum of 7-10+ years of experience in advertising/marketing, merchandising, project management, or eCommerce
  • Proven performance with eCommerce strategy is a must
  • Proven experience in managing large-scale, multi-market advertising campaigns
  • Strong understanding of both digital and eCommerce
  • Prior leadership experience, effective communicator, and strong project management skills
  • Ability to work in a fast-paced, dynamic environment with multiple stakeholders
  • Experience in cross-cultural communication and a strong understanding of global market nuances
  • Excellent analytical skills, with the ability to interpret data and make data-driven decisions
  • Experience leading a team
  • Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents
  • Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family
  • Company and matching contributions to 401K savings plan to help you save for retirement
  • Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values
  • Tuition assistance and student loan refinancing
  • Discount on GM vehicles for you, your family and friends
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