CRO Specialist

MVF•Austin, TX

12h•Hybrid

About The Position

As the sole CROer based in the Austin office, you will be a very important player in our American office. Candidates must have a high level of organization and communication skills, with experience of collaboration across time zones a benefit. You will be responsible for optimising our landing pages, building your own test pipelines, managing website content and helping solve important business challenges using online experimentation. Collaborating with other members of your subdivision, as well as the tech team, will help you generate and implement solutions for conversion blockers you have identified through data analysis, both quantitative and qualitative. Generating the best ideas will take creativity, lateral thinking and the ability to combine insights from multiple sources. MVF is looking for an experienced CRO Specialist to join our award-winning marketing department. We are one of the world’s largest customer acquisition businesses, headquartered in London, and for the last 4 years we have been building out our Austin marketing team with huge growth ambitions over the coming years. With annual marketing spend of over $75M and a team of 90 digital marketing experts at the forefront of new technology, we really are industry leaders when it comes to paid marketing and CRO. We’re now looking for someone to come on board to maintain, optimize and level up our user journeys in the US as we continue to grow and invest into this key market.

Requirements

Has a strong understanding of hypothesis generation and the testing cycle in similar CRO programmes.
Uses data, statistics and numbers to spot trends and help solve problems. Experience with GA4 is a strong bonus.
Is comfortable communicating and collaborating with teams working in UK time zone.
Is meticulous and has strong attention to detail, whether that’s with page design, data or content copywriting.
Is efficient and committed to delivering tasks on time by being proactive and showing initiative.
Has a working knowledge of LLMs like Claude, Gemini and Lovable, and has experience integrating this into their work.
Enjoys collaborating with others to pitch in and problem solve, and can also confidently solve problems independently. This role will require a combination of both.
Is eager to learn, try new things, be flexible and keen to develop.
Is naturally inquisitive and wants to understand not only how things work, but how they can be made better.
Is motivated and passionate about driving commercial growth through experimentation and optimisation of our user journeys.
Has direct experience running A/B tests on pages with Optimizely or a similar tool.
Has experience in website design, user/customer experience, digital marketing or user psychology.
Has experience with WordPress, Optimizely, Microsoft Clarity, LogRocket, GA4 and Looker (or similar tools).

Responsibilities

Take ownership of a number of landing pages that generate $100,000s of monthly revenue.
Maintain a pipeline of test ideas, and prioritise accordingly using the MVF prioritisation scoring system, supported by quantitative and qualitative data.
Create data-driven hypotheses for each test that you set live, explaining what problems are being addressed and why the solution should work.
Follow the CRO methodology, which includes: Insights, Ideas, Prioritisation, Creative, Experiments, Conclusions.
Diagnose and analyse key conversion blockers across our websites using data from multiple sources, including Google Analytics, Hotjar, Optimizely and others.
Document results and share learnings with the CRO team and the wider business.
Work closely with the marketing operations and sales teams to ensure our user journeys are up to date and build landing pages for new campaign launches.
Consult with stakeholders from sales, marketing, UX, tech, strategy and contact centre to solve business problems involving our user journeys.
Collaborate with Tech and Product to deliver and implement more complex test ideas
Utilise LLMs and AI within experimentation design

Benefits

Summer Fridays
Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days)
Hybrid working - 3 days a week in the office
Closed for Christmas holidays - Extra days not taken from your annual holiday allowance.
Work from anywhere for 2 weeks a year
Access to the full CXL suite of training minidegrees and training courses.
Benefits allowance for health, dental and vision coverage
401k match
Parental leave policies
Be Well: Our award-winning wellbeing and mental health programme to support all MVFers and their families
Family Forward support for our MVF parents and their mini-mes
2 charity days a year
Free snacks and drinks when in the office