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The CRM Training Specialist position at George Mason University is a vital role within the Enrollment Management division, responsible for developing and executing training and adoption programs for users of the university's CRM system. This position involves leading training efforts for a diverse user base, creating documentation for training resources, and ensuring effective use of the CRM platform across various departments. The specialist will collaborate with different teams to enhance understanding and usage of the CRM, contributing to the overall success of student recruitment and retention strategies.