CRM Strategy and Solutions Intern

OpenX

1d • $20 - $20

About The Position

We’re looking for a detail-oriented and curious intern to join our CRM Strategy & Solutions team and support the scalability, governance, and continuous improvement of our Salesforce ecosystem.
This role sits at the intersection of systems, data, and business operations. You’ll help ensure Salesforce remains a reliable and structured source of truth, while also contributing to broader initiatives that improve how data is captured, standardized, and leveraged across the organization. Working closely with CRM, Revenue Operations, and go-to-market teams, you’ll gain hands-on experience in both the technical and strategic sides of CRM management within a high-growth AdTech environment.
This is an ideal opportunity for someone early in their career who is interested in CRM systems, data governance, and how technology enables revenue teams to operate at scale.

Requirements

• Exposure to Salesforce (coursework, internship, or self-learning such as Trailhead)
• Proficiency in Excel or Google Sheets
• Strong attention to detail and organizational skills
• Comfort navigating ambiguity and learning new systems quickly
• Analytical mindset with a proactive approach to problem-solving
• Interest in CRM systems, AdTech, SaaS, or go-to-market strategy

Nice To Haves

• Salesforce Trailhead completion or certifications

Responsibilities

• Data Auditing & Governance
• Conduct regular audits of Salesforce records (Accounts, Contacts, Opportunities) to identify duplicates, missing fields, and inconsistencies
• Support ongoing data governance efforts to maintain Salesforce as a clean and trusted system of record
• Data Standardization & Structure
• Apply and enforce naming conventions, field standards, and account hierarchies across advertiser and publisher records
• Help maintain consistency in how data is structured to support reporting, segmentation, and operational workflows
• Reporting & Data Quality Insights
• Build and maintain Salesforce reports and dashboards that track data hygiene, completeness, and adoption of standards
• Surface trends and recurring issues to inform system and process improvements
• Process & Documentation
• Document CRM workflows, field definitions, and data governance best practices
• Contribute to scalable documentation that supports onboarding, training, and system adoption
• Cross-Functional Enablement
• Partner with Revenue Operations, Sales, Finance, and Marketing to resolve data discrepancies and support reporting needs
• Assist with ad-hoc requests tied to pipeline visibility, attribution, and performance tracking
• Systems & Process Improvement
• Support the design, testing, and rollout of Salesforce enhancements (e.g., validation rules, automation, field updates)
• Contribute to initiatives that improve upstream data capture and reduce manual effort through better system design

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 101-250 employees