CRM & Sales Enablement Manager (REMOTE, USA)

Danaher • Mcallen, TX

117d • $120,000 - $135,000 • Remote

About The Position

The North America Commercial (NACO) CRM and Sales Enablement Manager for Beckman Coulter Diagnostics is responsible for driving the effectiveness and adoption of Salesforce CRM and CPQ platforms globally, with a focus on enabling sales teams through optimized tools, training, and strategic initiatives. This role plays a pivotal part in supporting funnel management, activity tracking, and large account planning initiatives, while partnering with cross-functional leaders to ensure alignment and continuous improvement across commercial operations. You will be a part of the North America Commercial Sales Enablement team and report to the Senior Director, North America Sales Enablement responsible for CRM, CPQ, and sales enablement tools and strategy. If you thrive in a collaborative, fast-paced, and high-impact role and want to work to build a world-class sales enablement and CRM capability-read on.

Requirements

• Bachelor's degree required with 9+ years' work experience OR Master's degree 7+ years' experience.
• Strong project management, ability to successfully manage several tasks at any given point, strong relationship building skills & communication skills.
• Proficiency with Microsoft Excel.

Nice To Haves

• Experience with Salesforce.com or other CRM is preferred.
• Experience in identifying/gathering requirements, solution design and implementation, testing and sustainability or any combination of these is preferred.
• Salesforce-issued certificate for Administrator is preferred.
• Experience with CPQ systems (Oracle) at the Administrator level is preferred.
• Experience working in a cross-functional environment and interacting with multiple departments.
• Natural bias toward action and a track record of bringing answers before management asks the question.

Responsibilities

• Serve as the global CRM (Salesforce.com) lead and business owner, partnering with IT and Sales to design, improve, and implement system enhancements that support commercial strategy.
• Lead CRM training, communication, and adoption efforts including activity tracking (SFI/Impact Pro) and funnel management, ensuring strong alignment with local leaders and driving accountability.
• Partner with the DBS Office and Commercial Leadership to pursue DBS certification for Funnel Management; identify performance gaps and facilitate coaching and countermeasures.
• Support deployment and integration of sales methodologies, including Korn Ferry/Miller Heiman and Large Account Network planning within Salesforce.com.
• Gather business requirements and serve as the liaison between Sales, Sales Operations, and IT to shape scalable CRM/CPQ solutions.
• Analyze CRM performance metrics, ensure data quality and usability, and recommend process improvements to enhance user experience and business outcomes.
• Participate in Agile sprints, define user stories, and manage documentation, testing, and on-time delivery of prioritized improvements.
• Provide leadership and consultative guidance to global users and system administrators, ensuring consistent practices, stakeholder engagement, and knowledge sharing.

Benefits

• Comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
• Eligible for bonus/incentive pay.
• Flexible, remote working arrangements for eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees